FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Rock My Resume, we offer transparent, flat-rate pricing with no hidden fees. Our packages are designed based on the level of support you need — whether it’s a resume refresh, a full rewrite, or a complete branding bundle with LinkedIn and cover letter support. We also offer discounts for returning clients, military/veterans, and students/recent grads. From time to time, we run special promotions or seasonal sales, so feel free to ask if there’s one currently available! Our goal is to provide top-tier quality and value while making sure you feel confident in your investment.
- What is your typical process for working with a new customer?
1. Free Resume Review or Consultation - We start by learning about your goals through a free review or optional consultation. 2. Short Intake Form - After you sign up, you’ll complete a brief form to tell us about your experience and the roles you’re targeting. 3. 48–72 Hour Turnaround - We deliver your first draft within 2–3 business days, fully customized and ATS-optimized. 4. 2 Weeks of Unlimited Revisions - You’ll have two weeks to request as many edits as needed to make sure it’s just right. 5. Final Delivery- We send your documents in Word and PDF formats — ready to go!
- What education and/or training do you have that relates to your work?
We’re a small, highly selective team of senior resume writers — each with a minimum of 5 years of professional writing experience. We only bring on writers who demonstrate exceptional skill, industry versatility, and a deep understanding of what makes a resume stand out. Every team member goes through a rigorous training and onboarding process to ensure they meet our high standards for quality, strategy, and client care. With experience across a wide range of fields — from tech and finance to healthcare, education, and the arts — we’re equipped to deliver resumes that are both ATS-optimized and uniquely tailored to each client’s goals.