FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
NEW BUSINESS CUSTOMER RATE: - Promotional Rate are $90 per hour for remote support and $120 per hour for onsite. After a FREE initial diagnostic, if its determined that the work exceeds 3 hours then a discounted flat rate will be offered. NEW RESIDENTIAL CUSTOMER RATE: Not currently servicing residentials customers
- What is your typical process for working with a new customer?
Call for details
- What education and/or training do you have that relates to your work?
CERTIFICATIONS AND TRAINING - Certified Apple Support Professional - Certified Network Engineer supporting Microsoft and Netware 5.12 Network and infrastructure. - Google Partner - Trained Microsoft Network Engineer with 20 years experience in installing and managing Microsoft MS 365, Server and Network Support. We provide desktop support for Windows 11 and Mac OS. - Certified New York City Minority/Women Business Enterprise. Meets the criteria to do business with agencies and establishments in the city of New York. E-Rate (USAC) Service Provider for Public and Private schools and libraries. DOE School Professional Consultant. Registered Dell and HP Value Added Reseller IT Network Specialist