It’s free with no obligation to hire
Current Top Pro
Hired 75 times
7 years in business
(Pacific Time Zone)
Mon - Fri
10:00 a.m. to 7:00 p.m.
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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Type of home organizing service
Removal of unwanted items,
Very responsive, friendly, and organized. Took the time to walk us through options and pricing.Apr 4, 2018VerifiedPat's Pillow Paradise & More's reply
Thank you very much. I am whenever you ready. Regards, Lois
Absolutely fantastic work, seamless negotiation process, great communication and response time, extremely punctual, super easy payment methods and simply professional in every sense of the word! I cannot say enough about how great this experience was. My personal favorite quality was her ability to provide clear and concise design ideas with outlined work specification and payment structures - this is a huge shortcoming of most independent contractors but not for MS. LOIS!! Whether you prefer to communicate through phone, in-person, email or text (or all of the above as I did) she is ready and willing. The experience was so good that I cannot wait to recommend her to someone else and I'm LOOKING for another opportunity to be able to hire her so I can get more quality work at a great price. This review may seem "over the top" but I am honestly a true customer and this is an authentic review. She deserves every bit of this praise. Feel free to ask for my information and I would be happy to verify this review over the phone as well. HIRE PATS PILLOW PARADISE...so glad I did. *photos to come*Jan 13, 2019VerifiedPat's Pillow Paradise & More's reply
GM Shaun, Well, I am speechless. My motto is "I am happy once my clients are ". and I am looking forward to doing more projects with you. Regards, Lois
If she knew she could not complete the job,she should never have done it in the first place. Saying no is wildly preferable over this experience. 1- It took forever. So long that we offered to order the material ourselves which she insisted we not do. 2- When the chairs finally arrived, the work was visibly bad but I wasn't going to make a fuss over it. 3- Then we discovered, the work was structurally bad. As soon as someone sat in the chair, it broke. We asked if they guarantee their work. She offered to fix it. Great. 4- This took extra forever. So long that I eventually asked for her to return it without finishing the work so I could have it done elsewhere. She said someone else did the deliveries and that he was having personal health problems. I don't want to be insensitive. I recognize that in the grand scheme of things, a chair means nothing when it comes to your own health. I do wish that she had turned down the work though. It really is ok to say "No, I can't do this job." 5- When someone finally came to deliver the chair, he refused to take it to our service entrance. I bent down to pick up the chair and he was literally running away. I got in trouble with our building for this.Sep 13, 2016VerifiedPat's Pillow Paradise & More's reply
Dear Annemarie, I apologize for your frustration, which I shared with you in the situation as well. The initial part of the project, the material was on backorder and the bad weather was a contributing factor. The second part of the situation, my partner was having health issues. I can assure you that this is not normal and I apologize again. I hope I can help you with anything you may need in the future. Sincerely, Lois Pessoa
I didn’t get to work with her under special circumstances. But loved how quick, responsive, professional and descriptive she was with my questions. Would totally recommend her and would love to work with her on my next project.Sep 21, 2019VerifiedPat's Pillow Paradise & More's reply
Thank you Caroline for your kind words
This was my first experience with thumbtack and Lois exceeded my expectations. She led me through the fabric selection all way to completion. I highly recommend her.Nov 30, 2019VerifiedPat's Pillow Paradise & More's reply
Hi Tracey, Thank you and it was a pleasure working with you and looking forward to your next project. Regards Lois
- What should the customer know about your pricing (e.g., discounts, fees)?Prices varies- depends on what the project entails
- What is your typical process for working with a new customer?like I do with all my clients- getting a feel of their style, likes and dislikes etc.
- What education and/or training do you have that relates to your work?Yes, there are many different webinars/seminars given by top suppliers.