FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our price for a standard chimney sweep is $299. With that, you will get a full sweep and inspection of your chimney. If we notice that anything else needs to be repaired, we will send you an estimate for those repairs after your appointment.
- What is your typical process for working with a new customer?
We get multiple calls from new customers on a daily basis. Our standard payment requirements for new customers after a chimney sweep and inspection is full payment after completion. If we find that additional work is needed, we will send you a free estimate and if work is decided upon, we require a $200 deposit to get on our schedule. Once we complete the additional work, we require payment for the remaining balance after we finish the work.
- What education and/or training do you have that relates to your work?
We are certified chimney sweeps through the Chimney Safety Institute of America and members of the National Chimney Sweep Guild. We are also the only company in Western New York to be trained and certified in HeatShield®