Pellescom Computer Solutions-Top Pro ⭐
Pellescom Computer Solutions-Top Pro ⭐

Pellescom Computer Solutions-Top Pro ⭐

Top Pro

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Introduction
Before proceeding, please ensure remote support is suitable for your needs. I primarily provide remote support as a core part of my daily work. If you prefer on-site support, please refrain from using my services and consider another provider specializing in on-site services. My on-site support is limited to locations within a 10-mile radius of zip code 11367, NY. Hello. My name is Rami Pelles, and I am a professional computer consultant with over 35 years of experience. I specialize in providing expert technical solutions tailored to your needs, budget, and input, whether you’re dealing with software or hardware issues. I aim to relieve my customers of stress and headaches by offering high-quality, reliable service. For remote support, I can effectively resolve various technical issues by securely logging into your device over the Internet. Here are some of the services I offer remotely: Windows/Mac OS (only) Installation and Support Data Backup and Email Troubleshooting Virus Removal, PC Performance Optimization, Malware Removal Sound, Webcam, and Printer Issues - Software Issues Wi-Fi and Internet Troubleshooting - Software Issues Key Points to Consider: Remote Support Collaboration: Some tasks require your assistance during the process since I am working remotely. Hardware Limitations: Hardware issues requiring physical inspection or repairs cannot be resolved remotely. Before proceeding, please ensure remote support is suitable for your needs. Customer Comfort with Remote Work: If you are uncomfortable with remote interaction, I recommend seeking an on-site service provider who better aligns with your preferences. My Success with Remote Services Most of my clients are remote and have been satisfied with my ability to handle hardware and software jobs across the U.S efficiently.. (Feel free to check my reviews for reassurance!) I am dedicated to providing personalized service that meets your unique needs while building long-term relationships with my clients. I look forward to assisting you and making your technical challenges stress-free. Best regards, Rami Pelles Pellescom Computer Solutions
Overview

Current Top Pro

Hired 480 times

Background checked

1 employee

24 years in business

Business hours

Sun10:00 am - 10:00 pmMon10:00 am - 10:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

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2023

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2022

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2021

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2020

Projects and media

24 photos

Projects and media

24 photos

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

428 reviews

5
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Read reviews that mention:


pro avatar
Deborah F.
Nov 1, 2024
·

Hired on Thumbtack

Hired on Thumbtack

It has happened to all of us at one time or another. You're busy working on your computer and you accidentally hit the dreaded DELETE key or emptied your trash with valuable files or even worse downloaded a corrupted program!! Stressful, right? Well, don't hesitate to pick up the phone and give Rami Pelles at Pellescom Computer Solutions a call and you will immediately be put at ease. Rami responded to my first call. We discussed my dilemma and started the repair process. Rami is knowledgeable, precise, personable and dedicated to help you get back up and running.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Vincent B.
7 days ago
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Hired on Thumbtack

Hired on Thumbtack

I had some problems with a computer game that kept crashing. After searching and finding PC Tech-Pellescom, Rami Pelles helped me investigate the problem, taking into consideration all the possibilities as to what could be causing the problem. He explained the possibilities and what needed to be done to fix them. Through his remote services there was a purchase I needed from Amazon in order to complete a specific operation. Rami pulled up a screen on Amazon and took me right to the page to the specific item I needed. Once that item came in, I had a 2nd session where he walked me through some steps he couldn't control and had to rely on me to move my cursor and click in the correct areas in order to continue. Even though I am not that good with computers, his explanation as to what to do was made clear to me and together he improved my computer with the upgrades it needed. The best part is while waiting for computers to do their thing, with Rami there isn't any awkward silence over the phone. If you enlist the services of Rami Pelles you'll discover he has the interaction people skills to make you feel at ease and make you feel like you are part of a duet to solve whatever computer problems you may have. With his remote service ability and the way he set up my task bar, I now have a dependable "computer guy" contact as someone to go to for any further computer issues I may have. I was glad to meet over the phone and work with Rami to solve my issues, and so will you.

Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
pro avatar
Sharon M.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Rami was a great help. He recover my laptop and set my computer with all the setting. He is patient, knowledge, pleasant to talk and very personal and friendly. He will be my tech person from now on. I recommend Rami highly.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Melanie B.
1 month ago
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Hired on Thumbtack

Hired on Thumbtack

Rami was really helpful with setting up my computer that I inherited from my old company. He showed me ways to increase my internet speed as well.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Daniel f.
Mar 10, 2025
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Hired on Thumbtack

Hired on Thumbtack

Rami Saved my Bacon was ready to turn computer into little pieces of dust was ready to quit school just so i would not have to use computer lol i got fixed up all's extremely well now .,was a very good teacher I'am happy to have a ace technical support guy

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet) • My home, venue, etc.

Computer Repair
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Rami Pelles

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