Hiedi Hays Photography
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Introduction: I do photography for families, newborns, maternity, children, engagements, weddings, seniors, pets, and much more!
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4 photos
Reviews
2.3
7 reviews
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Pat G.
Oct 14, 2014
Horrible liar who ruins peoples lives
Hiedi Hays Photography's reply
I am a successful business owner and wonderful to all of my clients. My facebook page speaks volumes for me.
Terina L.
Feb 6, 2015
Hiedi Hays is unprofessional and lacks business practice. Hiedi draws up a contract, has you sign the contract and never provides you with a copy. Hiedi attends your wedding and takes pictures but really she isn't take pictures. The cousin of the bride is also a photographer and noticed while taking pictures there was no pictures I. Her screen as it was blank. I noticed her standing around allot at the wedding and not taking pictures. It has been 5 months since my boyfriend ds daughters wedding, she still to this day has not received her pictures. She has called Hiedi many times and Hiedi gives her a lame excuse and says they are coming. Now she has disconnected her phone, removed her Facebook page and closed her studio. My boyfriends daughter is not the only other bride who has not received their wedding pictures, there are 4 others, plus an upcoming bride who gave her money and now has no photographer. I have put my boyfriends daughter in contact with an attorney friend of mine and she was advised this is a small claims court issue. However, it can turn criminal if a number of people file suit against her as she stole money from brides and never provided a service. I do not recommend using her. Hiedi is very unprofessional aand it is apparent she does not know how to run a business.
John M.
Feb 19, 2015
Please take a few minutes before ever paying a single cent to this company.
I'd give 0 stars if possible...
Hiedi started off very friendly and nice. My wife and I were eager to book our photographer for our big day. The package we chose was $1000.00, which was right within our budget. It included an engagement session, save the date/thank you cards, prints, and a few other odds and ends. It was also suppose to include an hour of Hiedi's time at our wedding rehearsal (more on that shortly), as well as up to 10 hours on our wedding day. She did our engagement photos at a local park, edited them and had them to us within a short amount of time. They looked great and we were happy.
Things soon went downhill.
On the evening of our rehearsal, Hiedi sent my wife a text stating she wasn't feeling well and ended up not showing up. We put this behind us hoping for a better tomorrow.
On the big day, Hiedi met the girls and photographed them getting ready at a local salon, then our hotel. She also took some pictures of the guys after we were ready. Fast forward to the ceremony and we said our I do's. There were lots of friends and family members taking pictures as we walked down the isle, but only one photographer. During our initial consultation Hiedi mentioned she'd have a second shooter to help get additional photos and cover different angles.
During the cocktail hour, we took various group pictures before proceeding into the introductions, dinner, dancing and cake. Hiedi seemed to be taking pictures of all of these things when she wasn't leaning against the bar.
We enjoyed our night, and looked forward to getting our pictures. We soon found out that Hiedi was very poor at communicating back to us. We had checked in with Hiedi on several occasions via Facebook messages, trying to check the status of our photos. On every occasion she had a new excuse. First it was her being too busy and wanting to take some time away from work, then her laptop "crashed" and would need to buy new software and install it on her son's computer. Then Christmas break which she took over 2 weeks off without talking to us. 90 days came and went. We were disappointed because we were hoping to have our pictures to use as Christmas gifts to some family members. Communications then ceased, and my Wife and I were blocked on facebook, unable to figure out where our $1000 worth of pictures, and priceless memories were.
It unfortunately came to threatening legal action. Hiedi seemed very angry that we were not sympathizing her for her personal issues. I gave her an ultimatum, our pictures or civil court. Two days after my ultimatum had passed, we received a dvd in the mail from Hiedi. My wife eagerly waited for me to get home from work to open up the files. We were greeted with 500+ pictures. We were ecstatic. It had been nearly 5 months since our wedding and we couldn't wait to see our beautiful pictures we were promised. Our joy soon turned to tears. The first 112 pictures were of the girls getting ready. There were many many duplicates including all the bad shots that were out of focus or poorly lit. As we continued looking through the pictures, they seemed to dark and dingy and appeared to have zero editing done. This was especially noticeable when compared to the pictures from our engagement session. Then it hit us. We had just gotten through the 500 pictures which ended with the group shots. This was the end of the slideshow There was one single picture from the reception. ONE PICTURE. There were no pictures of the introductions, the first dance, the father daughter dance, the mother and son dance. NOT ONE. My wife turned to me and cried.
We are so very disappointed, it is nearly beyond words. Hiedi photographed a few other couples' weddings that we know of, and all are in the same boat. Money taken, no pictures to show within the contract dates.
We have no way of contacting Hiedi as she has closed her studio, changed phone numbers, and blocked us on Facebook. We have resorted to having our friends and family attempting to contact her.
Unfortunately, the next step is back to Fulton County Court.
Take it from me, do yourself a favor and DO NOT SUPPORT THIS THIEF!
John
Ellen J.
Jul 4, 2013
Heidi did military photos,and baby photos for my sister and her family. Also for my granddaughter and great-granddaughter....her work is outstanding...... And she is awesome with her younger clients..oh yeah she also did photos of Tuesday
Sherri T.
Jul 5, 2013
Hiedi is a lot of fun to work with and very professional at the same time! Her creativeness is outstanding!!! I've used her SEVERAL times from Maternity, to new born, to family pictures, engagement photos and she is doing my wedding in September!!! She never disappoints!