- What should the customer know about your pricing (e.g., discounts, fees)?
I am competitive with my peers. I believe in being fair. My warranties tend to be longer than most.
- What is your typical process for working with a new customer?
If we are discussing a major project, I like to move slowly through the process and do my best to educate my clients.
- What education and/or training do you have that relates to your work?
I finished my HVAC courses from APEX Technical School, Queen, NY. I got Universal EPA certification.