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Caution Pest Control Services, Inc.

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About
For over 24 years I have been educating myself in pest control and have been able to continue to help people with their problems. I have confidence in the ability to suceed and trustworthiness that the job is going to get done the right way the first time. I use my own method that I've perfected to my advantage over other applicators. What makes me successful and stand out from others is SAFETY, SAFETY, SAFETY first, educating the client and introducing my 6-step process to eradication through: Inspection, Identification, Prevention, Sanitation, Mechanical Measures, & Control. Working one on one with the client and solving their problems. Comforting the client on understanding why they are having a problem and outlining a plan to apprehend the situation. Every situation is different from others it is the confidence of solving that situation. For example: Like a crossword puzzle you have to have it right the first time or else it will be difficult to solve. In pest control safety first, you just can't erase and start again. We are Patient, enjoy educating our clients, and are conscientious & careful. Our reputation is very important to us and we will promptly assist you with your pest control problems in a very professional manner by paying careful attention to customer service and quality assurance.
Overview

Hired 13 times

8 employees

21 years in business

Business hours

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Services offered
Total square footage of building

Less than 1,000 sq ft

1,000 - 2,000 sq ft

2,000 - 3,000 sq ft

3,000 - 4,000 sq ft

Projects and media
Projects and media
Reviews
Exceptional 5.0

17 reviews

5

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pro avatar
Lisa H.

Feb 28, 2013

Hired on Thumbtack

Caution Pest Control Services, Inc. was an absolute lifesaver! Jose and Liz responded to all of our questions promptly and went above and beyond to help us through the challenging ordeal of eliminating bed bugs. They both took the time to explain each step of the process and followed-up with us to ensure that we didn’t have any additional questions. Jose did an impeccable job with the extermination and Liz provided invaluable prepping services. We are very thankful to have used their services and are now bed bug free. We highly recommend Caution Pest Control Services Inc. as they are professional, friendly, patient, and do excellent work.
Bed Bug Extermination
pro avatar
Lindelle L.

Jul 26, 2012

Hired on Thumbtack

Jose Santiago and his wife Liz are great people to have done business with. They both are both friendly and knowledgable on the subject of pest control and are working towards you getting back to your place of comfort. I appreciate them both for taking the time out to guide me through this horrific bed bug nightmare I have experienced and yet I have learned so much more in helping to prevent the problem in my home the future.
Pest Control Services
pro avatar
Shela P.

Jul 17, 2013

Caution Pest Control Services Inc is not your average pest control company. In all of our dealings with Jose he went above and beyond to make sure we were comfortable and satisfied with Caution's services. The first thing that stood out to me was how knowledgable he was about bed bugs, which is what we solicited his services for. I've had experiences with exterminators in the past who only came in and sprayed something down without telling me what steps to take before or after "treatment" and didn't fix my problem. They also couldn't answer any questions or concerns I had about bed bugs (i.e what are their stages?, where do they tend to hide?, what kind of precautions can I take to avoid them? etc). Jose will give you a complete run down before, during and after treatment. He's very professional courteous and patient all while maintaining a very pleasant and kind demeanor. I have a really bad bed bug phobia (which means maybe I should consider moving out of NY.. Haha) but he never seemed to be annoyed by my disabling nerves or anxiety. It's one thing to know how to deal with pests but it's another thing to know how to deal with people. He's great at both. Caution's prices are very reasonable. We were able to afford treament while having a single income in the house. I highly recommend them. They will not disappoint, Scout's Honor! Side note: Elmer, the pest control, bed bug sniffing dog was amazing.
pro avatar
Melissa C.

Sep 30, 2013

Hired on Thumbtack

Great service and the team was very responsive and easy to work with. We were extremely pleased with the exterminator's work and his thoroughness!
Pest Control Services
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Holly B.

Oct 4, 2012

Jose Santiago of Caution Pest Control is the very best. I contacted just about every exterminator in the galaxy when I found I had bed bugs and to simply say Jose left them in the dust is to be kind to his unbelievably pathetic competitors. Jose runs his business like Jimmy Stewart in It's a Wonderful Life. You're never ever a customer, but rather a beloved part of the family. But far more importantly his interest in knowing absolutely everything there is to know about pest control is inexhaustible, as is his determination to carefully, thoughtfully and efficiently bring even the most difficult problems under ruthlessly complete control. The only one who can even hold a candle to Jose is Elmer, his inexhaustibly energetic bed-bug sniffing dog who doesn't even sniff like normal dogs but sounds like a vacuum cleaner going through your house. What I've just said merely scratches the surface; honestly I could go on about Caution Pest Control Services forever...
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