FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Qleeners, pricing depends on the size and condition of your space, the type of cleaning needed, and any additional services you request. We provide a clear quote before booking and explain what’s included. Any extra charges are discussed before the work begins.
- What is your typical process for working with a new customer?
We start by learning about your space, cleaning priorities, and preferred schedule. From there, we recommend the appropriate service and provide a quote. Before your appointment, we confirm the details, including access instructions and any areas that need special attention. After the cleaning, we welcome your feedback to make sure we’ve met your expectations.
- What education and/or training do you have that relates to your work?
Our experience includes years of providing 5 star service to our customers. We are a family-owned company with over a decade of combined experience in exceeding expectations from our customers.