

Duck Duck Geeks
Responds in about 11 min
Current Top Pro
Hired 81 times
Serves Mount Vernon, NY
Background checked
1 employee
1 year in business
Apple Pay, Cash, Check, Credit card, PayPal, Stripe
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Current Top Pro
9 photos
Computer Repair - San Ramon 2022
Computer Repair
Data Retrieval
Data Recovery Service
Screen Replacement
Computer Repair
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Customers rated this pro highly for responsiveness, professionalism, and work quality.
46 reviews
Read reviews that mention:
Hired on Thumbtack
Hired on Thumbtack
Details: PC • Laptop • Slow computer performance • Remotely (phone or internet)
Hired on Thumbtack
Hired on Thumbtack
Details: PC • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Hired on Thumbtack
Hired on Thumbtack
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)
Hired on Thumbtack
Hired on Thumbtack
Details: PC • Desktop • Cracked or damaged screen • My home, venue, etc.
Hired on Thumbtack
Hired on Thumbtack
Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)
Natasha Francois
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts after the first hour, referral discounts, unlimited remote support and new customer service fee discounts.
- What is your typical process for working with a new customer?
Start with a diagnostic or remote Service. If it can’t be done remotely, then a technician should come out.
- What education and/or training do you have that relates to your work?
I have a Masters in Information Systems and Technology. We have certified techs in Comp A+, Networking and Security.