Duck Duck Geeks

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Introduction: Computer issues can strike at any time. We understand how frustrating it could be to not have your computer working when you need it the most. Skip the trip to a local tech store and allow Duck Duck Geeks to help you get back up and running. With Duck Duck Geeks, we will have a local technician out within 24-48 hours to satisfy your needs. Our technicians are experienced and will provide excellent technical support to make sure our customers are fully satisfied.

Overview

Hired 260 times

Background checked

1 employee

2 years in business

Payment methods

Pay on Thumbtack

Pay your pro simply and securely through the app.

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, and Venmo.

Social media

Facebook, Instagram

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

14 photos

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.7

123 reviews

5

90%

4

3%

3

3%

2

0%

1

4%

Read reviews that mention:

Lori M.

May 31, 2023

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Hired on Thumbtack

She's GREAT! She was very patient with this stupid individual trying to "fix" my computer. I thank her for that so much. Some of us are still computer idiots and it's nice to find someone patient enough to deal with us!!!

Details: PC • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Alexander Z.

Feb 2, 2023

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Hired on Thumbtack

Natasha was amazing. Professional, knowledgeable and fixed my issues remotely. Logged onto my phone via zoom and videoed my broken computer. Took her 15 min to figure out my wifi issue and was all good to go! Some feedback - The website isnt the best on mobile with the pop ups. Also initially, I didn’t feel like it was a legit company due to receiving a phone call that was “scam likely” and connection was poor.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

John C.

Oct 19, 2022

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Hired on Thumbtack

Natashia was great to work with. Both I and my wife had questions. My wife is Chinese and not computer friendly and I am old school technology guy. We bost needed help with the latest and greatest operating systems. She both solved the problem and most important was very patient and caring. Highly recommend.

Details: PC • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair

Eric Y.

Sep 26, 2022

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Hired on Thumbtack

Although we were unable to complete the setup, Natasha did the best she could with my failing computer. I would use her again.

Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Lynne T.

Jun 14, 2023

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Hired on Thumbtack

Natasha was easy to work with. She was patient, knowledgeable and was able to help me with a wide variety of my Apple problems: desktop, iPhone, and iPad. She was straightforward (which is important to me) and used language which was easy to understand… not “computerese”, which previous tech teachers have used. I was very pleased and would use her again.

Details: Adult • Intermediate • Understanding my Apple computer • The computer teacher travels to me

Computer Lessons

Credentials

Background Check

Natasha Francois

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts after the first hour, referral discounts, unlimited remote support and new customer service fee discounts.
What is your typical process for working with a new customer?
Start with a diagnostic or remote Service. If it can’t be done remotely, then a technician should come out.
What education and/or training do you have that relates to your work?
I have a Masters in Information Systems and Technology. We have certified techs in Comp A+, Networking and Security.

Duck Duck Geeks

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