FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the volume of items and how much space they take in the truck. Small pickups typically start around $150, and larger cleanouts can range from $300–$700 depending on the amount of junk. For the fastest quote, customers can send photos of the items and their location. This allows us to provide a quick and accurate estimate. If preferred, we can also schedule a free on site visit and provide a quote in person before starting the job. We believe in transparent pricing with no hidden fees. Additional charges may apply for heavy items, construction debris, or jobs involving multiple flights of stairs.
- What is your typical process for working with a new customer?
First, the customer sends us photos of the items that need to be removed along with their location. This helps us provide an accurate quote quickly. Once the price is confirmed, we schedule a convenient time for pickup. Our team arrives on time, removes the items safely, and makes sure the area is left clean. Most junk removal jobs take between 30 minutes to 2 hours depending on the size of the project.
- What education and/or training do you have that relates to your work?
Our team has hands on experience handling furniture removal, apartment cleanouts, and general junk removal in New York City. We are trained to safely lift heavy items, protect customers’ property, and dispose of items responsibly. We focus on efficiency, safety, and customer satisfaction on every job.