FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Reinstall of Windows OS = $145 Reinstall of Mac OS X = $145 Setup of CCTV DVR = $40 per hour or one time price $220
- What is your typical process for working with a new customer?
I dedicate all my time and effort to satisfy the customer's current problem. I am courteous and patient and I try to explain the problem and solution in plain English without techno babble.
- What education and/or training do you have that relates to your work?
I started one career as a Help Desk and Tech support analyst. Although I currently pursuing a career in teaching in chess, my interests remained the same and I keep up with the latest technology.