Grok Computer Training & Computer Help

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About

I have over 20 years of IT experience specializing in home and small‑office network services, including Wi‑Fi setup, router and mesh configuration, network troubleshooting, security setup, parental controls, and network optimization. I focus on reliable solutions, quality work, and clear explanations. I also provide computer training customized for your area of work or business to help you work more efficiently and confidently. Message me here on Thumbtack to get started.

Overview

Hired 40 times

Serves New York, NY

Background checked

1 employee

3 years in business

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This pro hasn't listed their business hours.

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This pro accepts payments via Cash, Check, Credit card, Google Pay, and PayPal.

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My customers travel to me

I travel to my customers

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

25 reviews

5

96%

4

0%

3

0%

2

0%

1

4%

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Read reviews that mention:

Judy W.

Feb 23, 2026

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Hired on Thumbtack

There was a problem with our wifi connection - despite having extenders. We hosted a tenant who couldn't use the wifi. Alex was the consummate professional. We had an issue where he was going to be delayed and he took accountability, stayed in touch, and made up for it. He quickly diagnosed the issue and came up with a solution. We were pleased with his work and how he took time to explain the issue. He was a pleasure to work with.

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services

Roxanne F.

Nov 11, 2025

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Hired on Thumbtack

Alex was excellent. He is knowledgeable and was able to walk me through a through explanation about how he was troubleshooting for a solution to my problem. Without reservations he will be the first one I call next time!!!!!

Details: Personal (Home) • Network setup and installation • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Tim L.

Sep 29, 2025

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Hired on Thumbtack

Alex provided useful information and was incredibly response, both while conducting his diagnostic assessment and for the weeks that followed.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Grok Computer Training & Computer Help's reply

Thank you for your review. Much appreciated!

Network Support Services

Steve T.

Aug 5, 2025

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Hired on Thumbtack

Alex was great. Spent an hour trying to fix an intractable problem and refused to charge me the full price because he was unsuccessful despite an hour of 100% effort. Will definitely use him again.

Details: Desktop printer • HP

Grok Computer Training & Computer Help's reply

Thank you for for your review. Much appreciated!

Printer and Copier Repair

Jeffery A.

Feb 12, 2025

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Hired on Thumbtack

Grok Computer did a wonderful job helping me clean up a mess I made of my computer. They quickly found the issue, researched the best solution and then implemented it. I will certainly use Grok again when I get into trouble.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet) • At the pro’s location

Grok Computer Training & Computer Help's reply

Thank you for for your review. Much appreciated!

Network Support Services

Credentials

Background Check

Alexandru Cotarlan Nistor

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Prices will be adjusted on or after 1st of January according with the market. Early students may benefit from more discounts in the future
What is your typical process for working with a new customer?
Asses the level of competence and provide recommendation for subject areas in a specific field of study
What education and/or training do you have that relates to your work?
20+ Years experience in IT

Grok Computer Training & Computer Help

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