FAQs
- What education and/or training do you have that relates to your work?
Yes. For 2011 I will be pursuing certifications for Microsoft, Linux, Apple, Dell and others....In the mean time, I read magazine reviews and ask the advice of colleagues in my field.
- How did you get started doing this type of work?
I've always had a thing for computers since the age of 16. I started in high school by breaking them down and exploring the inner components. Later on, I moved to the various operating systems and peripherals. In 2003, I received my A+ Certification decided to make a career out of it.
- What types of customers have you worked with?
Alot of our jobs are in virus and malware removal. Many of our clients come to us without an antivirus solution. After service is complete, we give the client options as well as tips to keep their computer safe.