NYComputer Group
NYComputer Group

NYComputer Group

Offers remote services
Offers remote services
contact for price

Sorry this pro can’t do your job, but we know other pros who can.
Introduction: I may be an IT professional with over two decades of experience under my belt, but I like to think I'm a lot more than that, too. A product of the 80's - I still think that "Die Hard" is a Christmas movie and you'll never be able to tell me otherwise. I'm a Bruce Springsteen fan, yes - but I also recognize how important the E Street Band was in his success. In a lot of ways, that's the relationship I want to have with my clients You're Bruce Springsteen, NY Computer Group is the E Street Band and together, we put ourselves in a position to do something nobody else can - turn your computers and technology into a finely tuned productivity machine (though we probably won't win as many Grammys).
Overview

Hired 82 times

Background checked

1 employee

22 years in business

Payment methods

Credit card, Square cash app, Venmo, Zelle

Social media

Facebook, Twitter

Featured Projects

3 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

55 reviews

5
76%
4
7%
3
0%
2
4%
1
13%

Read reviews that mention:


pro avatar
Monet D.
May 10, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Service was rendered the next day. We are very pleased with the repair. Our computer speed and all other issues have been resolved. Thank you so much for a job well done.

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair
pro avatar
Ann N.
Aug 24, 2021
·

Hired on Thumbtack

Hired on Thumbtack

My computer was sluggish, with glitches in many operations, including opening files & shutting down. The owner of the Computer Pro company discussed my problem on the phone & made an accurate diagnosis, with tentative plan of action and an acceptable predicted price. He then promptly sent out a pleasant and knowledgeable young man who was flexible enough to change the plan to suit me. He uninstalled a piece of recently installed software, which must have been the causing the issues, because that ended the problem. He also gave a nice tutorial on how to check for issues. I ended up with a much improved working system at a lower price then predicted, and the relief of feeling I had helpers I could trust, near at hand. Thanks Computer Pro!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Chris W.
Mar 13, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Josh was very helpful and informative about my dinosaur 🦕 2007 Gateway laptop. He was easy to talk with and took time to break everything down for me. I definitely recommend him

Details: PC • Laptop • Slow computer performance • My home, venue, etc.

Computer Repair
pro avatar
Michelle C.
Jan 14, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Got ethernet cords hardwired through house. They responded punctually, got someone out there for exactly when I needed them to be, and gave an accurate quote of time and price beforehand. The whole wiring process took a little less than 2 hrs, which was the original timeframe they gave, and the technician was personable and did a fantastic job.

Details: Communications (telephone, cable, or internet) • Install new wiring • A few wires • House • Home owner

Wiring Installation
pro avatar
Bryan A.
Oct 5, 2021
·

Hired on Thumbtack

Hired on Thumbtack

He called when he said he would, linked to my computer but the investigation did not show any obvious problem. He referred me to Dell since my computer was a recent purchase. They were able to help. He is very pleasant & patient to work with.

Details: PC • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair
Credentials
Background Check

Josh Genin

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Software Repairs – $40-150. Sometimes a software bug can be fixed easily and quickly. Other times we may need to back up your data and do a complete factory reinstall. Factory reinstalls are a great way to speed up your computer, but they are just a bit more invasive and take more time to complete. Hard Drive Replacements – $100-225. A lot of the time this depends on the hard drive you want/need. A 320gb refurbished drive? That might be a $20 part with an $85 reinstall fee. Or maybe you want to upgrade a 1tb SSD? That could run you $400 for the part and another $200 in labor. However, almost all hard drive replacements we do are $150-225 which includes both parts and labor. Liquid Damage Repair – $99-250+. Liquid damage fees all depend on the extent of the damage. A laptop without much corrosion might be quoted $99, which a machine thoroughly corroded could be $250 or more. Also, keep in mind, it doesn’t always depend on how much liquid went into the computer, it mostly depends on how much damage that liquid caused once it got inside. We can open your machine to evaluate the damage and quote you based on what we find. SSD Upgrade – $150-400. The cost of an SSD Upgrade depends entirely on the size of the SSD you need and whether you need your data saved. Costs are usually $100-$200 labor plus the cost of the SSD. Labor ranges based on whether or not you need your data saved, how difficult it is to open your computer to replace your HDD with an SSD, and the time involved in the entire process. SSD costs can be $50-400 depending on the type of SSD you’re looking for. Laptop Screen Repair / Replacements – $125-225+. Laptop screen replacements are usually straightforward, but some laptops have specialty screens. Regular laptop screen replacement costs can be $125 for a netbook or ultrabook with a 10.1” or 11.6” screen, or $175-195 for a 17.3” standard screen. MacBook Pro, MacBook Retina, etc. screen replacements can be a bit more expensive and vary by model. In general, you’re looking at $75-225 labor plus the cost of the part for a laptop screen replacement. It all depends on how difficult the repair is, how long it will take, and the cost of the part. Expensive laptops with higher end unique screens can be even more expensive and need to be quoted individually. RAM Upgrade – $50-200. If you want to make your computer faster you probably don’t need a RAM upgrade. SSD upgrades, OS reinstalls and/or CPU improvements are a more significant way to speed things up. But if you want a memory upgrade, it all depends on how much memory you have and how much you want. Typically add $50-150 labor onto the cost of the RAM. Some machines have easily accessible RAM slots and others have to be completely disassembled. Power Jack Repair – $100-$200. The accessibly of the power jack and the difficulty in dismantling the machine will affect the price quote. If the power jack needs to be resoldered, what does the surrounding board look like? Are there other heat sensitive components nearby or is a straightforward job? All of these factors can affect the cost of a power jack repair. Labor typically accounts for the majority of the cost in a power jack replacement. Virus Removal – $75-125. Virus removals typically cost $100. However, we offer discounted rates with other repairs. *IMPORTANT* viruses cannot always be removed 100% of the time. A reinstall of the OS is the only way to completely guarantee a virus won’t come back. Data Recovery – $99-1000+. Data recovery can vary widely in price. A simple data transfer could cost $99 whereas a RAID recovery on a hard drive with damaged heads could cost $2000. Data recovery works on a tiered system with Level 1 $175-$250 Level 1 repairs are data transfers, data recovery from dead machines, etc. Level 2 $250-$500 Level 2 recoveries are software recoveries to fix corrupted partitions, deleted files, recovering bad sectors, etc. Level 3 $500-5000. Level 3 recoveries are hardware faults like clicking drives, dropped hard drives, unmountable drives, etc.

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