NYComputer Group
NYComputer Group

NYComputer Group

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: I may be an IT professional with over two decades of experience under my belt, but I like to think I'm a lot more than that, too. A product of the 80's - I still think that "Die Hard" is a Christmas movie and you'll never be able to tell me otherwise. I'm a Bruce Springsteen fan, yes - but I also recognize how important the E Street Band was in his success. In a lot of ways, that's the relationship I want to have with my clients You're Bruce Springsteen, NY Computer Group is the E Street Band and together, we put ourselves in a position to do something nobody else can - turn your computers and technology into a finely tuned productivity machine (though we probably won't win as many Grammys).
Overview

Hired 82 times

Background checked

1 employee

24 years in business

Payment methods

This pro accepts payments via Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Twitter

Featured Projects

3 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

55 reviews

5
76%
4
7%
3
0%
2
4%
1
13%


pro avatar
Joe C.
Sep 16, 2019
I found NY Computer Group online and Josh responded very quickly to my inquiry. I needed an office network set up with a central onsite server. I explained my situation and he was able to give me some suggestions. Josh is very good at explaining technical things in a way that the a person without his extensive knowledge can understand. He also does it in a way that isn't condescending and takes the time to make sure I understand everything. He scheduled everything around our hours of operation and there was zero down time, which was my main concern. We have continued our relationship with NY Computer Group and he has set up several new computers for us. Josh continues to be as accessible and responsive as he was when we first met and we look forward to many years of me calling him frantically and he making sure it all works out.
pro avatar
Joe D.
Jul 18, 2018
JKG Computer is very reasonably priced and honest without any upselling. My experience with JKG Computer was exceptional. Josh repairs our computers, and he is also able to walk us through problems. Josh is honest, punctual, and extremely knowledgeable. Excellent service at a great price!
pro avatar
Paula E.
Sep 11, 2019
My laptop needed more memory and more battery life and goodness knows about anti virus protection and my computer group was incredible at restoring my files and giving new life to an old machine! And in record time at a reasonable price. I would use nycomputer group again for sure!! Dr. E
pro avatar
Michael J.
Aug 4, 2018
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Hired on Thumbtack

Hired on Thumbtack

Highly recommend.

Details: Personal (Home) • Commercial (Office) • Technology support • Computer • The network technician travels to me

Network Support Services
pro avatar
Martin o.
Aug 22, 2020
·

Hired on Thumbtack

Hired on Thumbtack

He helped me with my keyboard issue thanks a lot

Details: PC • Desktop • System error or blue screen • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Josh Genin

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Software Repairs – $40-150. Sometimes a software bug can be fixed easily and quickly. Other times we may need to back up your data and do a complete factory reinstall. Factory reinstalls are a great way to speed up your computer, but they are just a bit more invasive and take more time to complete. Hard Drive Replacements – $100-225. A lot of the time this depends on the hard drive you want/need. A 320gb refurbished drive? That might be a $20 part with an $85 reinstall fee. Or maybe you want to upgrade a 1tb SSD? That could run you $400 for the part and another $200 in labor. However, almost all hard drive replacements we do are $150-225 which includes both parts and labor. Liquid Damage Repair – $99-250+. Liquid damage fees all depend on the extent of the damage. A laptop without much corrosion might be quoted $99, which a machine thoroughly corroded could be $250 or more. Also, keep in mind, it doesn’t always depend on how much liquid went into the computer, it mostly depends on how much damage that liquid caused once it got inside. We can open your machine to evaluate the damage and quote you based on what we find. SSD Upgrade – $150-400. The cost of an SSD Upgrade depends entirely on the size of the SSD you need and whether you need your data saved. Costs are usually $100-$200 labor plus the cost of the SSD. Labor ranges based on whether or not you need your data saved, how difficult it is to open your computer to replace your HDD with an SSD, and the time involved in the entire process. SSD costs can be $50-400 depending on the type of SSD you’re looking for. Laptop Screen Repair / Replacements – $125-225+. Laptop screen replacements are usually straightforward, but some laptops have specialty screens. Regular laptop screen replacement costs can be $125 for a netbook or ultrabook with a 10.1” or 11.6” screen, or $175-195 for a 17.3” standard screen. MacBook Pro, MacBook Retina, etc. screen replacements can be a bit more expensive and vary by model. In general, you’re looking at $75-225 labor plus the cost of the part for a laptop screen replacement. It all depends on how difficult the repair is, how long it will take, and the cost of the part. Expensive laptops with higher end unique screens can be even more expensive and need to be quoted individually. RAM Upgrade – $50-200. If you want to make your computer faster you probably don’t need a RAM upgrade. SSD upgrades, OS reinstalls and/or CPU improvements are a more significant way to speed things up. But if you want a memory upgrade, it all depends on how much memory you have and how much you want. Typically add $50-150 labor onto the cost of the RAM. Some machines have easily accessible RAM slots and others have to be completely disassembled. Power Jack Repair – $100-$200. The accessibly of the power jack and the difficulty in dismantling the machine will affect the price quote. If the power jack needs to be resoldered, what does the surrounding board look like? Are there other heat sensitive components nearby or is a straightforward job? All of these factors can affect the cost of a power jack repair. Labor typically accounts for the majority of the cost in a power jack replacement. Virus Removal – $75-125. Virus removals typically cost $100. However, we offer discounted rates with other repairs. *IMPORTANT* viruses cannot always be removed 100% of the time. A reinstall of the OS is the only way to completely guarantee a virus won’t come back. Data Recovery – $99-1000+. Data recovery can vary widely in price. A simple data transfer could cost $99 whereas a RAID recovery on a hard drive with damaged heads could cost $2000. Data recovery works on a tiered system with Level 1 $175-$250 Level 1 repairs are data transfers, data recovery from dead machines, etc. Level 2 $250-$500 Level 2 recoveries are software recoveries to fix corrupted partitions, deleted files, recovering bad sectors, etc. Level 3 $500-5000. Level 3 recoveries are hardware faults like clicking drives, dropped hard drives, unmountable drives, etc.

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