FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Unlike many competitors, all of our rates are available on our website, shopwithval.com. There are no hidden fees. Wardrobe updates are available for $460 and include up to four hours of shopping. Other services like a Closet Consultation are offered at a flat rate of $395 (including up to 3 hrs) and a Home Rescue Visit (2 hr in-home session to build you a lookbook) is offered for $260. The best part is that if you are interested in more than one service or looking to work together on a regular basis, we offer a number of discounted packages that allow you to save up to 25% simply by purchasing your services together.
- What is your typical process for working with a new customer?
When working with a new client we like to learn as much as we can about them so that we can customize a plan that is catered to their needs. We send new clients a detailed questionnaire so that we can gather information regarding style preferences, measurements, and budget. This information allows us to select stores and designers that we feel would be a good match.
- How did you get started doing this type of work?
In 2010, our CEO, Valerie, was hired to help a friend in need after she had put on some weight and found herself in a style rut. After just a few hours together, she walked away with tons of new pieces that she kept saying, "I would have never picked this out myself, but I love it!" She was standing up a little taller and full of smiles and confidence. After having great success with her friend, Valerie realized it was time to put her shopping and styling skills to good use to help others the same way. A few months later, Shop With Val was born.