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Current Top Pro
Hired 66 times
13 years in business
(Central Time Zone)
8:00 a.m. to 9:00 p.m.
Credit card, Cash, Venmo
Currently a Top Pro
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Jul - Dec
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This is my second time going to John for custom jewelry and he did not disappoint! I've reached out to several jewelers before I remembered that I was really happy with our previous project. I contacted him to make a ring for my fiance and he worked with me over every single detail. He's very knowledgeable and prompt, and the process was extremely smooth. The ring was actually ready sooner than I anticipated, and it came out PERFECT. I mean literally perfect! He is officially my only custom jeweler now - wedding bands will be next!Apr 4, 2019Verified
John responded to my project of a platinum engagement ring using three of my own stones. I had a very specific vision for the ring, and John was able to design and execute that ring flawlessly. John is a true professional and his style of communication put me at ease throughout the process. I felt he and I were always on the same page in terms of the design of the ring and I would certainly recommendation John to anyone looking for custom jewelry.Jan 2, 2018Verified
John was a consummate professional from start to finish. He walked me through the entire process, stayed on schedule and created a beautiful finished product. I will definitely work with Alithea jewelry again for my custom design needs.Jul 17, 2015Verified
John was an absolute joy to work with on a stunning engagement ring. I knew very little about diamond purchasing and the custom jewelry process prior to this experience and John took great care as a steward of this process for me. His professionalism and responsiveness during the process are to be commended and ultimately, he delivered an absolutely gorgeous piece. I’ll certainly be back in the future to work with John!May 9, 2019Alithea Design's reply
Thank you very much Allison. It was a pleasure to work with you on this design. Best wishes for your engagement plans.
John listened to all of my questions and answered them promptly and patiently. He never made me feel pressured to buy or dismissed my questions. I have found those qualities to be rare in retail today. I plan to buy a flower pendant from him soon.Apr 19, 2019VerifiedAlithea Design's reply
It was a pleasure Nelida. Thank you!
- What should the customer know about your pricing (e.g., discounts, fees)?The price of your design is custom-tailored to ensure you are free to fully explore your vision. As part of our transparent and personalized experience, I make sure the price you pay matches your exact design.
- What is your typical process for working with a new customer?With Alithea Design, my process is tailored to fit your purpose and vision. To start off we will discuss and explore your design to ensure you are getting the perfect piece for your loved one. Once we have identified your vision, I provide an immediate estimate of the cost and time that will be needed to create your one-of-a-kind piece. This is so we can stay aligned on the time and resources needed throughout the design process. Once we determine the project timeline, I provide you with a quote that we stick by and a 3D rendering of the design for your review and approval. Once we receive approval, we kindly request a 50% deposit in order to start and the balance is settled upon completion.
- What education and/or training do you have that relates to your work?Master Diamond Cutter (AIDC) Diamonds Graduate (GIA) Masters in Business (MBA)