FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the space, the type of cleaning required (standard, deep, move-in/move-out, etc.), and the frequency of service. We offer discounts for recurring cleanings (weekly, biweekly, or monthly), and all pricing is discussed upfront—no hidden fees. Special requests or add-ons like fridge or oven cleaning may have a small additional charge.
- What is your typical process for working with a new customer?
We start with a brief consultation—either by phone or online—to understand the customer’s needs, space size, and cleaning preferences. Then we provide a quote and schedule a convenient time for the cleaning. On the day of service, our professional team arrives fully equipped and ready to deliver high-quality cleaning. Afterward, we follow up to make sure the customer is satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, including the safe use of cleaning products, sanitation practices, and efficiency standards. We also train regularly on updated safety guidelines and eco-friendly practices to ensure top-level service and care.