FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Amazon Locksmith, we believe in providing fair, transparent pricing for all our services. We offer upfront, no-hidden-fee quotes, so you won’t be surprised by any unexpected charges. Competitive Rates: Our prices are highly competitive for the New York City area, and we strive to give you excellent value without compromising on quality. Emergency Services: While emergency locksmith services may come at a slightly higher rate, we ensure it’s a fair and justified price given the urgency and expertise required. Discounts & Specials: We occasionally offer discounts for repeat customers, veterans, seniors, and certain seasonal promotions. Be sure to ask about any ongoing specials when you contact us! Clear Communication: We’ll always inform you of any potential additional costs before we start the job, so you’ll know exactly what to expect. Your security and peace of mind are our top priority, so we aim to keep our pricing straightforward and honest.
- What is your typical process for working with a new customer?
At Amazon Locksmith, we respond quickly and professionally. Once a customer contacts us, we provide a clear explanation of the service, an upfront price estimate, and ETA. Upon arrival, we assess the issue, confirm the quote, and get the job done efficiently—whether it's a lockout, new installation, or commercial hardware repair.
- What education and/or training do you have that relates to your work?
Our technicians are licensed, insured, and have completed hands-on locksmith training through certified programs. We stay updated on the latest locking systems and security hardware, including smart locks and high-security commercial systems.