FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Metro Hop Relocation, our pricing is transparent, competitive, and tailored to your unique move. We price each job based on a few key factors: Size of the Move – The number and type of items you’re moving (for example: furniture-only moves, full-home relocations, specialty items like pianos or TVs). Pickup and Delivery Locations – We account for accessibility (stairs, elevators, long carries) and the time required at each site. Distance of the Move – Whether you're moving across town or out of state, distance plays a role in fuel, labor, and logistics. We provide free, no-obligation quotes so you’ll know exactly what to expect—no hidden fees or surprise charges. Our goal is to deliver high-quality service at a fair price that reflects your specific moving needs. If you'd like an accurate estimate, reach out today with your move details and we’ll be happy to assist!
- What is your typical process for working with a new customer?
At Metro Hop Relocation, we make the moving process simple, clear, and stress-free from start to finish. Here’s how we typically work with new customers: Initial Contact & Consultation Once you reach out, a dedicated moving coordinator will connect with you to understand your specific needs — whether it’s a furniture-only move or a full household relocation. Pictures or Video Walkthrough To provide the most accurate moving estimate, we’ll ask you to send photos or a short video of the items you’re planning to move. This helps us assess the size and scope of your move without needing an in-home visit. Customized Moving Estimate After reviewing your inventory, we’ll go over your personalized moving quote, explaining all costs and looking for any potential complications — such as stairs, tight hallways, or special handling needs. Scheduling & Confirmation Once you're ready, we lock in your move date, assign your crew, and confirm all details so there are no surprises on moving day. Professional Moving Day Service Our experienced, licensed movers will arrive on time, protect your belongings, and complete your move efficiently and with care. Our goal is to make your move easy, affordable, and reliable. Contact us today to get started with a free quote!
- What education and/or training do you have that relates to your work?
7 years experience