- What should the customer know about your pricing (e.g., discounts, fees)?
Prices may vary depending on location and the nature/purpose of the service. There are discounts for big groups and add ons for certain extra services.
- What is your typical process for working with a new customer?
Whenever im working with a new customer the first thing I do is introduce myself and provide them with my information so that they can contact me directly if they like. Ideally I like to schedule a phone call or video meeting so we can know each other and I can start working on a makeup design / doing research / gathering the right materials to meet their needs, normally in this step I also ask about any allergies or skin/hair conditions so that I can also keep that in mind when selecting the products i'll use. (when a makeup test is not required or possible) The next step would be confirming the date scheduled and clearing up any doubts or questions the customer might have, over the next days/weeks or months I will stay available for my client and check in with them periodically so I can be prepared there is any modifications to the initial agreement.
- What education and/or training do you have that relates to your work?
I have a certificate of higher education as a professional makeup artist and hairstylist and special effects makeup (2years) plus additional work experience.