FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Captain Photo Booth, our pricing is designed to be clear, fair, and flexible. Here’s what customers should know: All-Inclusive Packages: Our rates include setup, breakdown, props, lighting, and an on-site attendant, no hidden fees. Travel Fees: Events outside our primary service area may include a small travel fee, always disclosed upfront. Custom Options: Add-ons like 360 video booth, backdrop upgrades, branding, and additional hours are available at transparent extra costs. Discounts: We offer special discounts for weekday events, multi-hour bookings, and repeat clients. Deposits: A small deposit is required to secure your date, with the remaining balance due on the event day. Guaranteed Quality: Every package includes high-quality prints or digital content, ensuring a premium experience with our slogan: “Capture Luxury Moments with Captain.”
- What is your typical process for working with a new customer?
At Captain Photo Booth, we keep the process smooth, simple, and stress-free: Initial Inquiry & Consultation We discuss your event details—date, location, theme, guest count, and the type of experience you want. This helps us recommend the best package. Customized Package Selection We tailor a package that fits your event, whether it’s a wedding, birthday, corporate event, or luxury celebration. We also go over add-ons like custom templates, backdrops, or 360 booth options. Booking & Deposit Once you’re ready, we secure your date with a small deposit and send a clear contract outlining everything included—no surprises. Design & Preparation We create your custom photo or video template, confirm timelines, and coordinate any special requests to match your event’s style. Event Day Setup Our team arrives early to set up smoothly and professionally. We handle everything—from equipment to lighting—so you can relax. The Experience Guests enjoy a fun, luxury photo booth experience with props, instant prints or digital sharing, and our signature high-quality content. Delivery of Final Content After the event, we deliver all digital photos/videos quickly, ensuring you can relive and share every moment.
- What education and/or training do you have that relates to your work?
At Captain Photo Booth, we’re more than just a photo booth company—we’re a dedicated team of creators, technicians, and event professionals who love bringing moments to life. Each member of our team plays a key role in making your experience unforgettable. We specialize in photography, lighting, design, and event operations, ensuring every event runs smoothly from setup to the final delivery of your photos and videos. Our crew is trained on the latest equipment, from 360 video booths to premium lighting systems, and we work together to provide a seamless, luxury experience for you and your guests. We’re friendly, organized, and committed to exceptional service—making sure everyone has fun while capturing stunning, share-worthy moments. Together, we stand by our mission: “Capture Luxury Moments with Captain.”