MorTech Remote Computer Support

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Customers rated this pro highly for responsiveness, professionalism, and work quality.

Read reviews that mention:

• computer・134

• problem・98

• issue・98

• fix・88

• tech・33

• laptop・31

• pc・27

• repair・24

• mac・10

• macbook・9

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Shalomaine B.

3 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Stephen,is an absolute blessing! He's not only a great soul but he's very professional,kind,and he knows his stuff! He was able to fix my son's gamer PC virtually and we couldn't tell the difference that he wasn't physically with us doing the work, he was beyond great and reasonable with the pricing too! I urge you to give him a chance, he's apart of our lives forever now. Our go to guy for Computer repairs.

Details: PC • Desktop • Slow computer performance • Remotely (phone or internet) • My home, venue, etc. • At the pro’s location

MorTech Remote Computer Support's reply

👍

Computer Repair

Yvette D.

4 days ago

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Hired on Thumbtack

Hired on Thumbtack

Stefan was wonderful to work wit! When we started I was a very frustrated individual, having tried multiple times to fix my computer. I was on the verge of throwing it out of my bedroom second-floor window but Stephanie calmed me down and assured me that this would not be necessary. Not only did he do a wonderful job fixing my computer, he is one of the most personable and friendly people I have met! His ffee was also more than reasonable! In past experiences I’ve had other computer repair remote people take much longer than was probably necessary, but Stephen worked diligently and quickly to correct the problem. I will definitely be using him again should I need him!

Details: Mac (Apple) • Desktop • Slow computer performance • Remotely (phone or internet)

MorTech Remote Computer Support's reply

Thank you very much for the very thoughtful and nice review. it was a pleasure talking with you and working for you. Stephen MorTech Computers

Computer Repair

Greg S.

May 30, 2022

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Hired on Thumbtack

Hired on Thumbtack

Steph responded to my request for help within mere seconds of me posting the request. I do commercial CGI, makeup, and photography work for the movie studios, and I have proprietary software on my Windows 11 Pro system that I cannot work without. A Windows 11 automatic update turned my computer into a brick, and Steph spent several hours working remotely with me and completely repaired my system. Unfortunately, the Geek Squad at Best Buy Wanted me to bring my entire computer system in to them and keep it for 2-weeks to work on. The best they could offer me was a complete wipe of my entire system before giving it back to me. Steph completely, diligently, and professionally took ownership of my issue and worked non-stop for several hours to get it all taken care of. The best part o all is that his repair rates are surprisingly reasonable! I cannot thank Steph or recommend him highly enough! I would give more than 5-stars to rate this company if it were possible!

Details: PC • Desktop • System error or blue screen • My home, venue, etc. • Remotely (phone or internet)

MorTech Remote Computer Support's reply

Thank you very much Greg for the nice interview. With your help I Now have completed remote service jobs in all 50 states. Good luck Stephen

Computer Repair

Linda C.

Apr 14, 2022

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Hired on Thumbtack

Hired on Thumbtack

Highly recommend. I am so glad I found Stephan to work on my MacBook Air. He knew exactly what was wrong and how to fix it. He is extremely knowledgeable and professional. I am 100% confident in recommending his services. I am glad I found someone I can trust for future repair/computer needs.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

MorTech Remote Computer Support's reply

Thank you Linda, for the nice review!! Stephen

Computer Repair

Linda H.

Apr 10, 2022

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Hired on Thumbtack

Hired on Thumbtack

Stephen was very quick to respond to my computer repair request and was able to start the remote session right away. He was friendly and patient with me because I am not tech savvy. He resolved all of the viruses that were on my computer and it is now up and running perfectly. His pricing is very fair compared to other pros on Thumbtack. Thank you Stephen for taking care of my issue and if I ever need my computer serviced again, you will be the person I contact. Thumbs up to you!!!

Details: PC • Laptop • Virus or malware • My home, venue, etc. • Remotely (phone or internet)

MorTech Remote Computer Support's reply

Thank you very much Linda, Stephen Morton MorTech Computers

Computer Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  All prices quoted through Thumbtack are estimates until a technician can evaluate the job online. Most estimates are pretty close because MorTech Computers has done many jobs in many different areas through Thumbtack so you can use the estimated price as a pretty good ballpark figure on how much you will be charged.

• What is your typical process for working with a new customer?

  A proper introduction is always important. Then a short discussion over the phone to find out exactly what the "problem" is. Then the technician will sign on to your computer remotely to do an evaluation. then the technician will contact the customer with some more accurate time and cost for the remote services.

• What education and/or training do you have that relates to your work?

  Trained by IBM in LAN and WAN networking, PC repair. and Data Recovery. We also repair all Mac computers