FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price projects based on scope, materials, site conditions, and timeline. After an on-site visit (or a detailed call for smaller jobs), we provide a clear written estimate that explains what’s included. We don’t “lowball” to win the job and then add surprises later. For larger remodels, we typically use a deposit plus milestone payments tied to progress. If you want to supply some materials or fixtures yourself, we can often work with that—just tell us early so we can plan around lead times and compatibility.
- What is your typical process for working with a new customer?
First we do a quick call/message to understand your goals, budget range, and timeline. Next we schedule a walkthrough to measure and check existing conditions (structure, plumbing/electrical access, moisture risks, etc.). Then we send a written proposal with scope and assumptions. If you approve, we confirm selections and lead times and lock in the schedule. During the build we communicate regularly, keep the jobsite clean, and do quality checks at key milestones. At the end we do a final walkthrough, complete punch-list items, and close out the project.
- What education and/or training do you have that relates to your work?
Our team brings about 50 years of combined contracting experience across remodeling, carpentry, and project management. We focus on doing the fundamentals right—structure, waterproofing, ventilation, and code-compliant work—so the finished space looks great and performs well long-term.