FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and based on the size and complexity of the project. We offer free inspections and detailed estimates so customers understand exactly what they’re paying for. There are no hidden fees. We also provide seasonal discounts and insurance claim assistance when applicable.
- What is your typical process for working with a new customer?
We start by scheduling a free inspection or consultation to evaluate the condition of your roof or siding. After that, we provide a written estimate with photos and explain all available options. Once approved, we set a convenient start date and keep you informed throughout every stage of the project.
- What education and/or training do you have that relates to your work?
Our team has over 20 years of combined experience in roofing and exterior restoration. We’re trained in proper installation methods following Owens Corning - GAF - Versico manufacturers standards, local building codes, and safety regulations. We also stay up to date with new materials and techniques through ongoing professional training.