If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As a family-owned and operated HVAC team right here in Capital Region, we treat your home’s comfort as if it were our own. With just two of us on the crew, you always know exactly who’s coming to your door and who’s standing behind the work.
We understand that heating and cooling problems don’t follow a schedule, so we’re committed to being your dependable neighbor with 24/7 support to keep your family comfortable year-round. Our focus isn’t just fixing a unit—it’s earning your trust through honest work and reliable results.
We specialize in:
• Central AC installation, replacement, and repair
• Heating system installation, replacement, and maintenance
• Water heater installation or replacement
Ready to get your home back to the perfect temperature? Contact us today to request a free estimate or schedule your service.
Overview
Current Top Pro
Hired 13 times
Serves Schenectady, NY
Background checked
2 employees
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Exceptional 5.0
22 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Marin D.
2 weeks ago
•
Hired on Thumbtack
I’m very happy with the new system and would highly recommend "S & W Comfort Services" to anyone looking for reliable, professional, and honest HVAC service.
Details: Install a new A/C unit • Packaged system • I already have the A/C unit • Basement • Location recommended by the professional • 2,000 - 3,000 sq ft • Two stories • House • Owner
Central Air Conditioning Installation or Replacement
Mark D.
Apr 4, 2026
•
Hired on Thumbtack
I never leave reviews, but S&W impressed me . We needed a hot water heater replaced and they responded within 2 hours of me putting up a request on Thumbtack. Extreamly polite and the price right in line with all the other services. I was given an estimate that had no hidden fees or charges, they arrived right on time, and worked around my schedule. The work was done quickly and professionally. Considering that the situation of having to replace a water heater is a huge inconvenience, they made the whole process simple and worry free. I will most definitely be using them again. As a matter of fact I have already asked them to perform the regular HVAC maintenance in my home. THANK YOU S&W. If I could I would have chosen all 5 of the items on the service. Thumbtack only allows you to only choose three. 5 stars on quality, value, professionalism, punctuality, and responsiveness.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Michael s.
3 weeks ago
•
Hired on Thumbtack
Cane the next day on time fixed the problem proffesional and curteous
Heating System Repair or Maintenance
Eve S.
Aug 14, 2026
•
Hired on Thumbtack
The absolute best! One of the easiest transactions of my life. On time, professional, kind, caring - extraordinary attention to detail. I am so grateful to have found them. Awesome new start up company-two brothers starting out. Customer service bar none. I would recommend them a thousand times over. They even passed the cat “Theodore’s Expectations”; who watched the entire process. Can’t say enough good things.
Details: Install a new A/C unit • Split system • I already have the A/C unit • Ground floor • 1,000 - 2,000 sq ft • Two stories • House • Owner
Central Air Conditioning Installation or Replacement
Liam H.
2 days ago
•
Hired on Thumbtack
S&W responded to my request within an hour, and were able to do the furnace check up the very same day. Courteous and professional staff showed what they did and what they found. Was really glad to be able to get this checked off my list. Thanks so much.
Details: Furnace • Routine maintenance • Basement • Single-level building • House • Owner
Heating System Repair or Maintenance
Credentials
Background Check
Megan Sostre
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
If the customer pays a service fee for us to come out and the result ends up being that a new unit is needed. We will apply the 250.00 towards to installation/replacement service.
What is your typical process for working with a new customer?
We will respond soon after we are notified of customers interested in services. We will ask for pictures of the item you are looking to be serviced or replaced for necessary information to give an accurate estimate. It also allows us to be effecient and to come prepared. In order to send an estimate we may ask you for more information, so that we can enter you into the customer portal. Once you are in the system, we will send an invite to activate your account, which is where we will then send an estimate through. This helps stream line communication, scheduling and allows customers to pay online. We do accept cash, check or credit card via portal.
