FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Focus on value before price, offer multiple prices and be transparent and confident.
- What is your typical process for working with a new customer?
Initially contact and welcome by sending a personalized message. Define the scope and sign the agreement. Schedule a kickoff meeting, gather information and implement the work plan.
- What education and/or training do you have that relates to your work?
Emphasize technical and soft skills. Showcase continuous learning.