It’s free with no obligation to hire
Hired 134 times
9 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 7:00 p.m.
Cash, Check, Credit card
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Photos and Videos
33 photos and 3 videos
Deep clean carpet cleaners were on time and took the time needed to get a cream colored rug CLEAN. Spent time on details to achieve a great outcome. They were awesome.Oct 25, 2016VerifiedDeep Clean Professionals, LLC's reply
Wow! What an AWESOME review! Thank you so much for taking the time to share your experience. Forever at your service ... Charles & Aziza Deep Clean Professionals
Deep Clean Professionals arrived to do our downstairs carpet, sofa/love seat, and a 5' x 8' woven rug. The floor carpet had seen its years, which was tramped, matted, and needed deodorizing because of a cat. The upholstery and woven rug were dingy from age. Our best expectations were to have everything look and smell cleaner. Yet, the end result was more than we expected. The colors and patterns on the upholstery and woven rug were once again vivid. The carpet had a renewed life; it felt softer and plush once again. The detail that Charles and Aziza cleaned the upholstery was impressive, making everything seem new. Their prices were competitive and fair. Kudos to Deep Clean Professionals. A job well done. Most definitely we will call on them again and refer them to friends. VladOct 7, 2016VerifiedDeep Clean Professionals, LLC's reply
Vlad, thank you so much for sharing your experience, what an AWESOME review! We are thrilled that we were able to exceed your expectations. Thank you for choosing us as YOUR carpet professionals! We look forward to seeing you at your next cleaning, Charles & Aziza
We were hunting for the best carpet cleaner to get our home ready to sell. The realtor thought the carpet needed to be totally replaced, but I saw Deep Clean Pro's before and after pictures and the fact that they would analysis the carpet and let me know if the stains would be removed before starting, so I thought it was a no-brainer to get them over to get it cleaned and they ultimately saved us $1000s of dollars compared to replacing over 2k square feet of carpet. They got us scheduled within a week of requesting the service. And were able to make the carpet look fresh and new!Dec 1, 2017Verified
We had very bad pet stains on our carpet... I didn't think they could be removed .... deep clean professionals got them out !!! We were amazed !! Quick response time ... they even accommodated our schedule which was a 24 hour window ... very professional and courteous.... I would recommend very highly and I will also use again ! Thank you for your quick response and being so accommodating to our schedule.... customer service is very far and in between these days ... but this is best customerservice we have received in a very long time ... 😀May 16, 2017VerifiedDeep Clean Professionals, LLC's reply
Lisa, we definitely empathize with our customers and understand the urgency of their needs. I am glad that we were not only able to accommodate you, but that we were also able to achieve some pretty fantastic results. It was a pleasure working in your beautiful home. We look forward to working with you again. Charles and Aziza Deep Clean Professionals
Deep Clean Professionals came right away and stayed very late, working hard until the job was doneJul 26, 2017
Charles E Carswell, Jr.
- What should the customer know about your pricing (e.g., discounts, fees)?Yes. We clean by the square foot for carpeting and we have standard prices in place for upholstery cleaning. We also offer maintenance plans to provide an even better value to our repeat customers.
- What is your typical process for working with a new customer?We start by listening to the customers concerns and expectations. We gather information about the project including the number of rooms or approximate area to be cleaned and provide them with a general estimate . We then offer a FREE in-home carpet inspection to further assess the condition of the carpet, obtain accurate measurements, answer questions and suggest the best cleaning strategy for the customer. Once the the customer is satisfied, all the information is entered to generate the final quote. Once the customer accepts the quote cleaning begins. Upon completion, the account is settled and we review care and maintenance instructions. We also provide our business card should questions arise.
- What education and/or training do you have that relates to your work?We have completed training and received certification through IICRC (Institute of Inspection, Cleaning, Restoration, and Certification). This is a certification that is earned by classroom teaching, testing, and hands on training to insure each student has achieved efficiency. IICRC is an internationally recognized program that governs its technicians and ensures compliance through continual education.