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About
I’ve been in business for 4years for a reason: I’m trustworthy. I know having a stranger come into your home can be scary. So I tell you exactly when I’m coming and what I’ll do, and always give you references and contact information. I’m also a great cleaner and know how to get the job done.
Overview
Hired 46 times
Background checked
1 employee
18 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Services offered
Space for cleaning
Garage
Basement
Attic
Cleaning type
Cleaning organizing
Junk removal
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
25 reviews
5
92%
4
4%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Adam Q.
Jul 8, 2021
•
Hired on Thumbtack
I had just the bathrooms, living room and kitchen done and they all look great! She did more than I expected and will definitely use again!
Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Just once
House Cleaning
Lydia H.
Jul 2, 2021
•
Hired on Thumbtack
Diamond Shine Cleaning was amazing! She went above and beyond when cleaning my two full bathroom, specifically with my shower! She took her time and made sure I’d be happy. I really appreciated her work ethic, and I will definitely be having her back to clean more parts of my home!
Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Just once
Diamond Shine Cleaning Industries LLC's reply
Anytime Thank You 😊
House Cleaning
Zoe p.
Jun 24, 2021
•
Hired on Thumbtack
My house looked and smelled brand new after ebony and her mom cleaned. It was great having them and I recommend them to anyone! Can’t wait to schedule another appointment.
Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • Fridge cleaning • No pets in home • Once a month
Diamond Shine Cleaning Industries LLC's reply
Anytime Thank You 😊
House Cleaning
Gina T.
Apr 5, 2021
•
Hired on Thumbtack
Really great job! I needed support in getting my house clean from top to bottom and Ebony did a wonderful job. She is polite and open to direction. She also requested feedback during the process to make sure the job was completed satisfactorily.
Details: 3 bedrooms • 1 bathroom • Move out cleaning • Fridge cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Just once
Diamond Shine Cleaning Industries LLC's reply
Thank you
House Cleaning
Amira I.
Mar 25, 2021
•
Hired on Thumbtack
This was a great experience. I had a ton of laundry and she was definitely able to handle it all. She was really nice, would definitely use the service again.
Details: 1 bedroom • 1 bathroom • Standard cleaning • Laundry • Pets in home • Once a month
Diamond Shine Cleaning Industries LLC's reply
Thank you any time
House Cleaning
Credentials
Background Check
Ebony Moss
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the type of service, size of the home, and level of cleaning or care needed. We offer free consultations to provide an accurate quote. Discounts may be available for recurring services, referrals and long-term clients. Additional fees may apply for deep cleaning,move-in/move out services, or special requests.
What is your typical process for working with a new customer?
When a new client contacts us, we start with a consultation to understand their needs. We then Provide a service plan and pricing. Once approved, We schedule the service at a convenient time. Our team arrives prepared, completes the service professionally, and follows up to ensure the client is satisfied.
What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning and customer service standards. We focus on safety, proper sanitation, and attention to detail to ensure high-quality service. We are committed to ongoing learning and staying updated on est practices in the industry.
