- What should the customer know about your pricing (e.g., discounts, fees)?
If you’re a returning customer, I always give a discount. Free estimates.
- What is your typical process for working with a new customer?
Figuring out what they actually want. And picking out the right materials.
- How did you get started doing this type of work?
When I was 16, my best friends dad owned a company. Learned everything I know from the guys at that company