FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At K&K Cleaning Services, we believe in transparent, fair pricing with no hidden fees. Our rates are based on the size and condition of your space as well as the type of cleaning service you require. We offer: Customized Quotes: Every home or business is unique, so we provide tailored estimates to match your specific needs. Discounts & Specials: We occasionally offer discounts for recurring services, referrals, or seasonal promotions—helping you save while keeping your space spotless. No Hidden Fees: The price we quote is the price you pay. Additional charges are only applied if you request extra services outside the original agreement. Our goal is to make professional cleaning accessible and predictable, so you always know exactly what to expect.
- What is your typical process for working with a new customer?
Reach Out: Contact us with your cleaning needs. Personalized Quote: We assess your space and provide a tailored estimate. Schedule & Clean: We arrive on time, fully equipped, and deliver professional, detail-focused cleaning. Follow-Up: We ensure your satisfaction and adjust future services as needed.
- What education and/or training do you have that relates to your work?
Our team at K&K Cleaning Services is trained in the latest cleaning techniques, safety protocols, and use of professional-grade products. We prioritize: Industry Best Practices: Ongoing training in efficient, thorough, and safe cleaning methods for both residential and commercial spaces. Sanitation & Safety: Knowledge of proper sanitization standards, chemical handling, and infection prevention to maintain healthy environments. Customer Service Excellence: Training in communication, reliability, and attention to detail to ensure a positive experience for every client. Our commitment to professional education and continuous training ensures that your home or business receives the highest-quality cleaning with care and expertise.