FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The more info you give me, the more accurately I can provide you a quote. PC help over the phone can be so simple or very complex and time consuming. Describe the problem you are having (slow, can't access internet, possible virus, freezing up, not booting up, error messages), operating system (Windows XP or 7), desktop or laptop. $25 flat fee most of the time, but less if there is a simple solution. Copy reading includes proofreading and rewriting, so it takes more time. I will charge by the hour for copy reading and sometimes a flat fee for proofreading and the charge could increase, if you agree to it.