McSwain Carpets & Floors
McSwain Carpets & Floors

McSwain Carpets & Floors

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Introduction: Doug Bell, Flooring Consultant, provides McSwain's Shop@Office and Shop@Home services, offering On-Site Convenience, Name-Brand Carpet, Flooring, and Wall Coverings – focusing on high performance, quality, and durability. He is passionate about his clients. Your satisfaction is his top priority and he is dedicated to delivering the highest customer satisfaction! VISION: To become SW Ohio, N Kentucky, and SE Indiana's first and best choice for installed flooring! MISSION: Making beautiful new floors easy and building clients for life! VALUES: Clients First; Golden Rule; Teamwork; Integrity; Results! OVERVIEW: He has been in the maintenance and remodeling industry for over 25 years. He provides services to both residential and commercial clients with a wide selection of products suitable for Property Management (residential, multi-unit, and assisted living), Offices, Retail, Places Of Worship, Healthcare, Hospitality, Education, and Government. McSwain's line of quality, name-brand products includes: Carpet, Hardwood, Laminate, Ceramic, Vinyl Flooring, and Wall Treatments. He offers Shop@Office / Shop@Home convenience, on-site consultations, professional installation, quality products at warehouse direct prices, and world-class service. PRODUCTS: Commercial and Residential Grades; Carpeting, Carpet Tile, Rugs, Runners, Mats, Hardwood, Laminate, Sheet Vinyl, Luxury Vinyl Tile, Luxury Vinyl Planks, Vinyl Composition Tile, Porcelain Tile, Ceramic Tile, Rubber Tile, Rolled Rubber... BRANDS: American Olean, Anderson Tuftex, Armstrong, Cleo, Congoleum, COREtec, Dal Tile, Dixie, Dream Weaver, DuChateau Hardwood, Fabrica, Gulistan, Johnsonite, Karndean Design Flooring, Leggett and Platt, Mannington, Masland, Marquis Carpets, Mercier Hardwood, Metroflor, Milliken, Mohawk, Naturally Aged Flooring, Phenix, Philadelphia, Queen, Robbins Hardwood, Scottdel, Shaw, Stainmaster, Stanton Royal Dutch, Unique Carpets…
Overview

Hired 3 times

1 similar job done near you

Background checked

License verified

126 employees

53 years in business

Payment methods

Cash, Check, Credit card

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

10 photos

Reviews

Customers rated this pro highly for responsiveness, punctuality, and professionalism.

5.0

1 review

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Gabriella A.

Carpet Installation

Doug was very professional and explained everything thoroughly. I told him I needed this done as soon as possible and he made sure to pass that on and got us the date we wanted! Highly recommended!
McSwain Carpets & Floors's reply
Thank you
Jul 30, 2020
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Verified
Credentials
License

License Type: General Contractor (Cincinnati, OH)

License verified on 11/21/2020

Background Check

Doug Bell

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    All projects will need a customized quote. We have standard rates for moving items, floor prep, trim, molding, etc... and we have thousands of different carpets & floor coverings, all with different rates.

  • What is your typical process for working with a new customer?

    Typically I sit down with my clients for a consultation to determine wants & needs. Then after I will examine the areas, I will choose samples from the van that I can recommend to fit the client's situation. Then we measure everything & provide several options. The client chooses an option, and we generally install it the following day.

  • What education and/or training do you have that relates to your work?

    28+ years experience, plus ongoing, continuing education from government agencies, manufacturer's, and McSwain.

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