If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
R2 Technologies is a community-based company with each job we take on being treated as if it was in our own home or business. We offer the same services as bigger companies but at a more friendly cost-effective rate. Feel free to contact us at your convenience.
Overview
Current Top Pro
Hired 15 times
Serves Cincinnati, OH
Background checked
4 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Exceptional 5.0
12 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Danielle L.
2 weeks ago
•
Hired on Thumbtack
Rikki was great to work with! Very knowledgeable and got my computer up and running efficiently again, fixed my printer, and great to work with! Would definitely recommend!!
Details: PC • Desktop • Slow computer performance • My home, venue, etc.
Computer Repair
Kendal N.
Aug 8, 2026
•
Hired on Thumbtack
He contacts you back really fast I needed help at 11:30 at night and it only took about 15 mins for him to reach out. He was on time and He fixed My PC in a quick fashion. He even cleaned it out to make sure it’s not any dust.
Details: PC • Desktop • Computer not turning on • At the pro’s location
R2 Technologies's reply
Thank you so much for taking the time to leave us honest feedback. It was a great pleasure to assist you in your project and going above and beyond is part of the movement we strive to achieve for the community.
Computer Repair
Michael w.
Jul 1, 2026
•
Hired on Thumbtack
If I have any future computer needs, this is who I’m going to for help. He came picked up my computer, diagnosed the problem and had multiple repair options for me to choose from. From the diagnosis to the repair cost, the price was very reasonable. They have my business from now on.
Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc.
R2 Technologies's reply
Thank you so much for the great review! I truly appreciate your trust in Short Circuit Support and am glad I could provide you with clear options and a repair that worked for you. I look forward to helping with any future technology needs!
Computer Repair
Brian J.
May 19, 2026
•
Hired on Thumbtack
Nikki was super will be callig him again when I need more work done I highly recommend using him especially i u have a gaming rig, his knowledge is untouched use him u wont regret it
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
R2 Technologies's reply
Thank you so much for the kind words, it was fun working with you on your project and tackling your thermal issues on your gamer. Thank you so much.
Computer Repair
Elizabeth H.
May 12, 2026
R2 Technologies literally saved my business when our network went down. They came out the same day, rebuilt our firewall, reconfigured all our printers, and even got our computers updated to Windows 11. Super professional, knowledgeable, and fast. Highly recommend them!
R2 Technologies's reply
Thank you so much for taking the time to leave us honest feedback and it was our pleasure building your network and getting all your computers up to date. We really enjoyed this project and as always, we will be here in the future if you need us.
Credentials
Background Check
Tracie Pohlman
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive as we have no brick and mortar store and only offer onsite services to small businesses and homes, cutting the cost of having a store.
What is your typical process for working with a new customer?
We like to discuss the details of each project to better understand how we can assist efficiently and at a cost effective rate.
What education and/or training do you have that relates to your work?
Studied Computer System Support at University of Cincinnati, went on to study Networking and Firewalls at Cincinnati State and have been doing contract work for many of the Nation's top IT companies for the past 15 years.
