Remote PC Fixers

Cincinnati, OH

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About this pro

How does your service stand out?

I have been in computers over 30 years including P&G, GE Aircraft, and Cincinnati Bell, and offer the best solutions to consumers and small to mid-sized companies. My Services Include, Remote and Onsite: * Small to Mid-size Business Support and Advise * Microsoft Server Support and Networking * Installing Security, Anti-Virus, Firewalls, etc * Tuneups and Virus/Malware Removal for Windows XP/Vista/Windows 7/8/10 * Setting up WiFi networks, and Security * Data Recovery * Disaster/Recovery, and Backups * PC / Laptop Repair and Upgrades * Custom Built, and Re-building of Existing Computers * Consulting * Web Design and Hosting I'm available for Remote, Onsite, and Drop-off support for consumers and businesses 7 days a week! I have helped all types of businesses get setup and advised them with strategic consulting to make the right decisions. I graduated from the University of Cincinnati in Computer Science and worked for many major Tri-State companies for over 30 years!

What do you enjoy about the work you do?

I like to solve computers issues and make my clients satisfied, and give them the best service possible!
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Cincinnati, OH 45230

Background check


Years in business


Number of employees


Times hired on Thumbtack



20 Reviews
  • Marine B. Dec 6, 2015
    Data Recovery Service
    Verified Review
    We contacted Tom because our external hard drive was broken. Tom did a great job : he was very reactive, gave us a lot of advices for the short term but also for long term solutions. He took the time to explain us in details what went wrong with our external hard drive. I really recommand to hire Tom, we will contact Tom again in the future if we have another issue! Thank you so much Tom!!
  • Peggy M. Aug 11, 2014
    Data Recovery Service
    Verified Review
    My grandson had a paper for school he thought he saved to his thumb drive but he removed the drive quickly and lost the document. We asked Tom to see if he could recover the document Tom responded first and was available to do the job on a Sunday. He gave the job 110%. Tried different approaches. He recovered the document however it was corrupted. I have worked with many IT professionals I found Tom to be very knowledgeable and was excellent working with us. I will request his services in the future.
  • Michael W. Dec 28, 2013
    Working with Tom to solve my computer problems was a great experience. This gentleman has tremendous knowledge pertaining to computer systems and a wealth of experience behind him. My computer was plagued with at least 14 virus type threats and the CPU utilization was off the chart. Tom took remote control of my PC and went to work on it immediately upon my contacting him. The things he was able to do and repair were phenomenal. He did not quit working on the PC until it was running perfectly. He actually worked on it from approximately 8:30 PM till 1:30 AM and never took a break. He is a true gentleman and he communicated with me all during the process to let me know exactly what he was doing and why. If you ever encounter a problem with your PC I highly recommend consulting with Tom. I know that I will. Mike
    Replied to Michael W. - Dec 31, 2013

    Mike, - Thank you for the compliments. Coming from a high level Chrysler executive is especially appreciative. I always strive to give the best service.

  • Heather M. Dec 17, 2013
    PC Computer Repair
    Verified Review
    Replied to Heather M. - Dec 27, 2013

    Heather, it was good working with you, and the Data Recovery went smoothly and was able to recover 100% of your data, and replace your hard drive.

  • Hannah B. Dec 12, 2013
    Computer Repair
    Verified Review
    Tom saved my computer from a chainsaw. Remote PC Fixers did a fabulous job fixing and repairing my computer. It now works like a dream and the price was so affordable that I felt that it was an added bonus. Thank you so much.
    Replied to Hannah B. - Dec 27, 2013

    Hannah, your kind words are very appreciated and the Data Recovery from your hard drive went well and I'm glad you are happy with the results!

  • Lyn G. Nov 25, 2013
    PC Computer Repair
    Verified Review
    Tom responded quickly and got right to work on ridding our computer of several viruses. He worked for over six hours on a Saturday afternoon and evening until all issues were fixed. It's been a week and we haven't had any problems since then. If we need computer help again, we will contact Tom.
    Replied to Lyn G. - Dec 27, 2013

    Lyn, it was a pleasure working with you and your comments are most appreciated and we strive to do the best possible job possible at a affordable price.

  • Richard W. Nov 1, 2013
    PC Computer Repair
    Verified Review
    Quick diagnosis, great experience.
    Replied to Richard W. - Dec 27, 2013

    Thank you for your feedback it's very appreciated!

  • Lynda G. Oct 4, 2013
    I run a small business from home. My computer crashed and fried my hard drive. Within a week,Tom retrieved nearly all my files, then set up my computer so this would not ever happen again.Tom is now my Go-To Guy for any and all computer issues, questions or repairs. I will never go to anyone else.
    Replied to Lynda G. - Oct 4, 2013

    Lynda, it was a pleasure doing business with you and I really appreciate your comments! - Tom

  • Perin G. Aug 17, 2013
    Computer Repair
    Verified Review
    Great PC repair! Stopped using my computer it was running so slowly but Tom fixed it and now it's better than new! One day turnaround, affordable price and amazing results!
    Replied to Perin G. - Oct 4, 2013

    Thank you, and I really appreciate your comments and I strive to give the best service at the best price for everyone! - Tom

  • Freda H. Dec 20, 2012
    Tom was awesome! There were several issues with my computer and he did not stop until all of them were solved. Everything was done remotely here in my home, so I did not have to take my computer to a business to be repaired. I'm impressed with the knowledge and expertise Tom has, and would gladly recommend his services to anyone. My computer is now working great, and I'm so happy I didn't waste the time or money by taking it elsewhere.
    Replied to Freda H. - Dec 20, 2012

    Freda, thank you so much for the compliments, and my main goal is to fix everyone's computer the right way.

  • Bruce M. Nov 26, 2012
    Replied to Bruce M. - Nov 26, 2012

    Bruce, thanks for the 5 Star Ratings and I'm glad to be of service to you and your truck company over the last several years!

  • Dianne B. Nov 26, 2012
    Tom has always done a top-notch job and I have enthusiastically recommended him to others. He is knowledgeable about up-to-date issues and solutions and is conscientious about seeking out the least expensive -- and often free -- product.
    Replied to Dianne B. - Nov 26, 2012

    I appreciate your kind words and it has been a pleasure helping you out over the years!

  • Beth C. Nov 25, 2012
    Tom was very thorough and did everything I asked of him in a timely manner. He is very knowledgeable and explained things to me when I asked. I LOVE the fact that he can do all your requests remotely... no packing up my PC and hauling it somewhere!
    Replied to Beth C. - Nov 26, 2012

    Beth, it was fun working with you, and Thank You for your kind words!

  • Pam W. Nov 25, 2012
    Tom is a Subject Matter Expert in the Computer Consulting Service. He is willing to take extra steps to make sure the results are to each customer's satisfaction and expectations. My experience of finding a trojan virus on my home desktop had me sending a message to Tom through LinkedIn! I highly recommend Remote PC Fixers to do the job! The 'other guys' tried and their last comment was that I would have to wipe the disc clean and reformat, but thanks to Tom Shedd and Remote PC Fixers,, that didn't happen! In less than 2 hours Tom had it completely clean and recovered, with no need to reformat, and no loss of data! They rocked my world and I will not hesitate to contact them if the need occurs again!!!
    Replied to Pam W. - Nov 25, 2012

    Thank you Pam, it was a pleasure helping you out and working these problems to a make your computer workable, and faster than new!!

  • Saundra K. Nov 25, 2012
    A friend recommended Tom, describing him as patient, thorough, accessible, and reasonably priced. He is all that indeed!
    Replied to Saundra K. - Nov 25, 2012

    Thank You Saundra, it's been a pleasure to help you out!

  • Ken P. Nov 25, 2012
    best in town
    Replied to Ken P. - Nov 25, 2012

    Thank You Ken, glad to help you!

  • Thomas N. Nov 24, 2012
    An absolute pleasure doing business with T Shedd. His in depth knowledge and expertise on everything computer was matched only by his patience in working with me to ensure my needs were fully met and I left a satisfied customer. Will come back to T Shedd again and will happily refer others.
    Replied to Thomas N. - Nov 25, 2012

    Thank you for kind words, I strive to do the best job for all my clients!

  • Suzanne M. Oct 19, 2012
    Computer Repair
    Verified Review
    Thomas jumped right in and delivered a high quality repair service. I had previously been thinking of replacing my laptop although it is only 3 years old due to its operating problems. I plan on using Remote PC Fixers for my regular maintenance and computer repair need.
    Replied to Suzanne M. - Oct 20, 2012

    Thanks a lot Suzanne and it was a real pleasure helping you out, and I appreciate you using my services - Regards, Tom

  • Carol W. Aug 21, 2012
    Data Recovery Service
    Verified Review
    Excellent service and prompt attention to any questions. Recovered files from a crashed hard drive when no one else was able to fix it! A very positive experience. I highly recommended this Tom and his service.
    Replied to Carol W. - Aug 21, 2012

    Thank you Carol it was a pleasure helping you out!

  • Robin D. Jul 31, 2012
    Computer Repair
    Verified Review
    Thank Tom for your great service. Just left a message on your facebook page recommending your service to anyone who has PC issues, Again much thanks & will call if another issue arises. Thanks again.
    Replied to Robin D. - Dec 31, 2013

    Robin thank you for your nice review! - We strive to always give the best service available at Remote PC Fixers -


What education and/or training do you have that relates to your work?
I read newsletters from the best sources available and always stay on top of the best methods and practices available. I'm a member of many cutting edge organizations.
How did you get started doing this type of work?
I started out in computers as a Freshman at Princeton High School.
What types of customers have you worked with?
Virus/Malware Removal, Data Recovery, Replace Hard Drives, Setup Small Businesses, Consulting, Move old systems to Windows 7 and 8
What advice would you give a customer looking to hire a provider in your area of work?
Check to see if the person to be hired has the experience to help you with your computer problems.
What questions should customers think through before talking to professionals about their project?
That I have the ability to handle any computer problem, give advise, and that I have been involved with computers since the 9th grade, and worked for GE Aircraft and P&G.