Dows Immaculate Clean Inc.

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Introduction: Even though we are a new business, we have 15+ years experience. I have been cleaning for Crase and Company for quite some time but have recently decided to start my own, although I still help them when need be if am available.We love what we do and always do our best. Our main focus is quality... regardless how much time it will take it will be done correctly. We don't cut corners and go over and beyond for our customers with love and passion. We care about the work we perform and always do things the way we would want ours to be done. But most of all we care about how our customers feel. We will make sure customer is 100% happy before leaving .

Overview

Hired 2 times

Background checked

3 employees

3 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Venmo.

Featured Projects

23 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

3.0

4 reviews

5

50%

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50%

Rachel D.

Aug 30, 2021

Responded very quickly for a 3 bedroom deep clean. The employees were very polite and got a few stains up that I didn’t ever think would disappear great services!!!! Will be giving you all a call

Dows Immaculate Clean Inc.'s reply

Thank you Rachel for having us in your home. I'm happy we were able to make a difference and appreciate your business.

Morgan C.

Aug 30, 2021

Dows Immaculate clean are amazing to have in your home or business! I had no problems what so ever when they came to my home. They were on time, respectful and trust worthy

Dows Immaculate Clean Inc.'s reply

Thank you so much Morgan... It was our pleasure! I'm estatic to know you were beyond happy with us and the services provided. Thank you for your business as well and look forward with providing services in the future

Rebecca R.

Sep 18, 2021

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Hired on Thumbtack

Come on time and finish the job.

Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Oven cleaning • No pets in home • Just once

Dows Immaculate Clean Inc.'s reply

Hello Rebecca, I wanted to reach out to to say I apologize that you were unhappy with services provided, I did a walk-through with you and you seemed extremely happy. you did ask us to replace bulbs and globes when employees showed up after job description was estimated, and they were willing to do so with extra charge. the bulbs were replaced and globes were washed however one of the employees injured herself stretching to take them off and wasn't able to replace the globes so they were neatly placed on the wooden dresser . I do have a taller step ladder and would live to come out and put those back up for you. We have before and after pictures we can go over as well and am willing to address any other issue you may have had. I apologize for any inconveniences this may have caused and hope to be able to come out to address the issues tomorrow. thank you for your time and look forward to hearing from you soon .

House Cleaning

Ellen S.

Sep 15, 2021

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Hired on Thumbtack

She did not show up for the job. Plus she kept changing the times she was coming. When I texted to see where she was, after having left my door unlocked all day, she told me she was sorry but she had fallen asleep as she just found out she was pregnant again and she has 4 boys already to take care of and her father has cancer and is mentally incompetent and there were family issues going on. Told her I just wanted someone reliable to clean my house and it sounded like she had too many responsibilities and problems to do that. She was rude and unprofessional in her responses to me.

Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Once a month

Dows Immaculate Clean Inc.'s reply

Hello Ellen, when employees were in the way I had got a call stating you were sick, I then tried to schedule you 2 weeks out and you tried to force us to come out anyways.i also stated that if you could provide documentation stating you were covid free we could schedule you sooner. We have Rules and regulations that have to be followed for the safety of our customers and employees . I apologize for any inconveniences this may have caused and hope you have a wonderful day ❤️

House Cleaning

Credentials

Background Check

Stephanie Dow

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We're not the Cheapest , nor the most expensive but 1 of the best. For the next month we are offering to beat any competitors price with a better quality clean!
What is your typical process for working with a new customer?
our typical process is to do an estimated price over the phone , and come out to do a walk through, and then schedule your apt. We do offer Same Day Cleans as well if needed . If further cleans are requested we will schedule you for the time most convenient for you!
What education and/or training do you have that relates to your work?
I have been trained when I was 13 years old. when I was 16-19 I worked for Catrina Bates cleaning theatres apparent buildings banks ect. I was also apart of Crase and Company Cleaning LLC as well for quite some time

Dows Immaculate Clean Inc.

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