FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will clearly communicate our property management fees, including any initial setup fees, monthly management fees, and fees for specific services like maintenance or clean up.
- What is your typical process for working with a new customer?
We will begin by conducting an initial consultation to understand the client's needs and property details. After agreement, we will assist with property evaluation, set rental prices, and market the property. We will handle rent collection, and property maintenance. There will be regular communication and reporting to keep clients informed about their property's performance.
- What education and/or training do you have that relates to your work?
We have completed courses on landlord-tenant laws, fair housing practices, and property maintenance, and STR locations as well. We have a comprehensive understanding of the industry to help provide effective and knowledgeable services to our clients.