FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Express Marketing Network, we like to keep things simple and our prices are no exception! No hidden fees, no surprise charges… unless you count unlimited high-fives for choosing us 😄. We do offer discounts for projects that make us jump for joy (or for loyal clients, of course). Let’s chat and we’ll give you a clear breakdown so you know exactly what you’re getting laughs included, optional but encouraged!
- What is your typical process for working with a new customer?
Our process with new customers is straightforward and organized. First, we start with a consultation to understand your business, goals, and vision. Next, we create a detailed plan and proposal outlining the scope, timeline, and pricing. Then we move into the design and development phase, keeping you updated throughout. You will have the opportunity to review the work and provide feedback so we can make any necessary adjustments. Finally, we launch the project and provide ongoing support to ensure everything runs smoothly.
- What education and/or training do you have that relates to your work?
At Express Marketing Network, we have a team of in-house web developers with extensive education and training in web development, UX/UI design, WordPress, e-commerce solutions, and SEO. Our developers hold relevant degrees and certifications, and have hands-on experience building websites for businesses, nonprofits, and other clients. This combination of formal training and practical experience allows us to deliver high-quality, professional websites while staying up-to-date with the latest industry standards and technologies.