FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Petcare Deluxe LLC, we offer a 40% discount on your first service. Our pricing is based on the duration of the visit, with rates ranging from $25 to $50 per visit for services lasting between 20 to 60 minutes. There are no additional fees for the number of pets, feeding, or medication administration. We strive to provide transparent and affordable care, ensuring your pets receive the best service without hidden costs.
- What is your typical process for working with a new customer?
At Petcare Deluxe LLC, we make it easy for new customers to get started. Simply fill out the sign-up form on our website or call us directly, and someone from our team will reach out to you as soon as possible to gather more details about your specific service needs. We require a free new client consultation, where one of our experienced pack leaders will meet you and your pets, discuss your requirements, and ensure everything is in place to make each visit as successful as possible. We’re here to provide personalized care for you and your furry friends!
- What education and/or training do you have that relates to your work?
At Petcare Deluxe LLC, our team members undergo ongoing training to ensure the highest quality care for your pets. This includes training in dog body language, bite prevention, pet basic first aid and CPR, and any other relevant areas that enhance our service. Additionally, each team member participates in shadow visits with an experienced pack leader for every new client to ensure they are fully prepared to meet your pet’s needs and provide the best care possible.