- What should the customer know about your pricing (e.g., discounts, fees)?
Provision guarantees the lowest quote on each and every project- period. Any time a customer presents us with a lower quote using equal quality of equipment, we will immediately beat that quote by an additional 10%. (Hasn't happened yet :)
- What is your typical process for working with a new customer?
Generally, we would come out to assess the project and give a more precise quote. Following that assessment, we are generally available to move ahead with install within 3 days. On some projects, an assessment is not necessary and we can go ahead and schedule the install immediately.
- What education and/or training do you have that relates to your work?
All of our technicians have hands-on training on hundreds of Surveillance and Smart Alarm projects. Their advanced training encompasses any possible scenario that may arise on security projects of all shapes and sizes.