- What should the customer know about your pricing (e.g., discounts, fees)?
We have flat rates for all customers. Customer will be informed of total charges before we send a technician out.
- What is your typical process for working with a new customer?
Listening and understanding of what kind of pest customer may be having and finding the best service that fits customers needs. Explaining what service we provide and the pricing for each service.
- What education and/or training do you have that relates to your work?
License and certification College classes, mandatory yearly training and testing.