A Reality Check Home Inspection,LLC
Hired 24 times
7 years in business
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Don did a great job repairing an exterior door frame and exterior wood trim. I was able to schedule it within a few days and he was on time and professional. I would definitely hire him again and would not hesitate to recommend him to others.Oct 19, 2015Verified
Don did a very good job, was very accommodating on time, and is a very nice company to work with. I would recommend working with him in the future. Thank you!Sep 18, 2015Verified
Don showed up as scheduled and was very polite. He also informed us of issues that were not terrible and could be handled by us not contractor. Overall great inspection.Jun 17, 2015Verified
Don and his daughter were fantastic. They both really helped us understand what we were looking at/for with our home inspection. I would highly recommend him to anybody. Thanks!Jun 3, 2015Verified
Mr.Stepp was very personable and very knowledgeable. He explained everything to me as we went along and was even kind enough to speak with my father via phone because he was unable to be there in person. Mr.Stepp made this unfamiliar process very easy for me to understand. I received my report in under 24hrs. I would highly recommend him to anyone who is in need of a home inspection, especially those unfamiliar with the home buying process. Excellent work, on time and very professional. I would definitely use his services in the future if need be.Apr 11, 2015Verified
- What is your typical process for working with a new customer?Once the customer contacts us we gather some information like the square footage, the address and age of the home to be inspected along with the realtor's name. We find out the type of inspection needed then provide them the pricing for the inspection along with cost of mold, and wood destroying pest. We set up a convenient time for the inspection. then send them an agreement to be signed via email that explains to the customer the scope of the inspection. It normally takes 2 hours for 2500 sq ft (age and condition considered). We normally have the report back to the customer within 24 hours.
- What advice would you give a customer looking to hire a provider in your area of work?Many buyers hope to find a home in perfect condition so they can avoid dealing with maintenance issues. The problem is – no perfect home exists, so as a buyer, you should rely on home inspections to tell you what you need to know about the condition of the home you’re buying. Be prepared to hire and schedule several types of inspectors to look at structural, pests, and environmental elements, depending on requirements in your state. A structural home inspection should take several hours and cover all built-in appliances, all mechanical, electrical, gas and plumbing systems, the roof, foundation, gutters, exterior skins, windows and doors. Home inspections may only cover the main house. This is significant for specialty inspections such as termites, because termites are more likely to be found in outbuildings. Make sure any inspection covers all buildings on the property including guest houses, detached garages, barns, stables and other buildings that will convey with the property, even if you have to pay more. Attend every inspection and stay with the inspectors. Seeing problems for yourself will help you understand what’s serious, what needs replacement now or later, and what’s not significant. While home inspections point out problems, they also show you what’s working well so you can make your final decision about the home. You can ask the seller to make repairs, or you can offer a little less. If you’re getting a VA or FHA-guaranteed loan, some items aren’t negotiable and the seller must address them.
- What questions should customers think through before talking to professionals about their project?Twenty plus years experience can teach you a broad range of skills. I have taken my approach to building homes, handyman skills and services, heavy equipment operator, Union Carpenter, family owned business, and parlayed that into being a Certified Master Home Inspector.