Ponce masonry
Ponce masonry

Ponce masonry

contact for price

Repairs needed
Areas where repair is needed
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Hey, lm am Tony Loya , founder of build a masonry. I am here to provide each and everyone of you with the best service possible Come get your free quote today! We can go over project to see what best solution we can find for you.
Overview

Hired 20 times

Background checked

2 employees

6 years in business

Payment methods

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Featured Projects

17 photos

  • Stone veneer home

    Brick or Stone Repair

  • Stone on house

    Brick or Stone Repair

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Good 3.8

16 reviews

5
63%
4
0%
3
12%
2
6%
1
19%


pro avatar
Ashley S.
Apr 20, 2021
Great worker, fair pricing for what you have in vision. He’s done many projects and exceeds every time. Very much recommend!!
pro avatar
Matt A.
Apr 26, 2021
I Called Carlos over to help me out with a patio that never got edgeing around the edges. Also some parts were sunken in so he fixed those problems as well. He was super easy to work with, reliable and great prices! Definitely recommend this young and hard working man .
pro avatar
Victor B.
May 14, 2021
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Hired on Thumbtack

Hired on Thumbtack

Only made half expected repairs. I started the project asking for a complete rebuild. He decided he could make repairs and quoted a price without seeing the job in person. Price was supposed to include brick and mortar. He came unprepared, wasted 2 hours trying to match brick color, then did only half the needed repairs because it was taking longer than he had anticipated. When I asked about repairs to the other areas he said he couldn’t do it today and that I had received a fair price for only a few small repairs. He said otherwise he would have charged more, which would have been fine provided I got the job I wanted. Instead he said he could come back later for an additional $150 to complete the repairs. I asked for a rebuild, not cosmetic repairs and was prepared to pay for that. I didn’t ask for bargain basement prices nor did I expect half a job for the price I paid. He seemed like a nice guy but I would not hire him again nor recommend his services.

Details: Complete rebuild • Cracks in mortar • Patio or porch • Brick • Residential

Ponce masonry's reply
I Had only quoted you for repairing of 5 bad bricks on your step. I changed 7 of them. I even wrote out a contract that we both went thru explaing the details of the work preformed to have no confusion. We both signed off on it. I did spend 2 hours of my time to go out and look for more perfect bricks, which i found, to provide a better finish but I guess that back fired too. I had told you that I would have usually charge $500 for the kind of repair I did to to your steps but did not bc I had originally quoted you $300. Once I was done with my work. you told me of an area that we never agreed to get work on. I told you was runng late to my next job but could definitely come back some time thru out the week and do it for $150. You said that was fine and we parted ways. If you would have originally told me you wanted rebuild the whole steps that were in good conditionI could of easily made the contract for it which we both have to sign and would of gladly token the money you said you was willing to pay. Sorry you didn’t understand our contract of the 5 brick repair that I detailed out for us.
Brick or Stone Repair
pro avatar
Jill P.
Jun 21, 2021
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Hired on Thumbtack

Hired on Thumbtack

I expected a professional job and was disappointed.

Details: Minor repair • Patio or porch • Brick • Residential

Brick or Stone Repair
pro avatar
Luis C.
May 8, 2021
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Hired on Thumbtack

Hired on Thumbtack

He never showed for a scheduled 6pm estimate of the work at my home. Very unprofessional. Will not be working with this individual.

Details: Repair existing structure • Residential

Ponce masonry's reply
It’s Unfortunate that you feel this way Luis Chavez about myself and the company that I work so hard to mantiene. I don’t see how you could rate me 1 star with out me even providing any type of service. I have been so backed up due to bad weather. I was so busy today finishing a very nice and great customers patio that it totally crossed my mind. I was rushing to finish so he could surprise his wife with a Mother’s Day gift. He was real happy about the work BYD Masonry provided. We could have easily solved the issue by rescheduling for the next day visit or any time you are available. It just totally crossed my mind am sorry about that sir. that you feel that way about my company without us providing any services. I hope you and you family have a blessed day. Sincerely, Carlos /BYD Masonry
Masonry Construction Services
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Carlos Palominos