FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We prefer a transparent and all-encompassing monthly management fee rather than a seemingly low monthly management fee with add-ons for standard services that inflate the cost of management.
- What is your typical process for working with a new customer?
The typical process for working with a new association is as follows: [1] Initial phone call to gather community details. [2] Board presentation to review specific needs and how we can help. [3] Presentation of proposal. [4] Contract execution. [5] Begin onboarding process.
- What education and/or training do you have that relates to your work?
Our ownership holds CMCA, Certified Manage of Community Associations, and Realtor designations.