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About
Benjamin Franklin Plumbing® focuses on two things to be a great plumbing company: quality plumbing work and amazing customer service. We equip our plumbers with the knowledge they need to do the job right the first time. Our team receives some of the best training in the industry and is always focused on going above and beyond for each customer.
Whether you need complex plumbing work or routine plumbing maintenance, we’re ready to help!
Overview
Hired 49 times
Background checked
10 employees
26 years in business
Business hours
Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
48 reviews
5
90%
4
6%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Karthik J.
Jan 6, 2021
•
Hired on Thumbtack
Were on time and made sure they diagnosed the issue and recommended options. Clear communication and same day installation. Will refer to friends and family as we are really happy with the service
Details: Install new or backup sump pump • Backup sump pump powered by battery • No, the building is not currently flooded • Residential
Sump Pump Installation or Replacement
Robert M.
Jan 2, 2022
•
Hired on Thumbtack
Responded quickly and set up a time with no issues. Fixed the issue while giving my wife recommendations on what to do for the future. Great job team.
Details: Less than a few hours • Clogged toilet or drain • Basement • Need professional's assessment • Sink or faucet • House
Emergency Plumbing
Julian C.
Dec 7, 2020
•
Hired on Thumbtack
Benjamin Franklin contacted me quickly and sent someone out the next day. The estimate was reasonable and we had the work preformed right then. The work was done well and the plumber was professional and friendly. An excellent experience all around.
Details: Other pipe installation needs • Hook-up appliance or fixture • Municipal water (most common) • House
Benjamin Franklin Plumbing - Dayton, OH's reply
Thanks for the kind words, Julian! Very happy to hear my plumber was able to take great care of you & get you taken care of same day!
Plumbing Pipe Installation or Replacement
George m.
Mar 9, 2022
•
Hired on Thumbtack
Glad they took care of the immediate need pending new parts order to be installed upon delivery.
Thanks Brad and the team
George
Details: Repair • No hot water • Water isn't hot enough • Hot water turns off during use • Gas tank • A.O. Smith • Other room • House
Water Heater Repair or Maintenance
Tom B.
Nov 18, 2021
•
Hired on Thumbtack
Really appreciate Brad's expertise. Plumbed in black pipe for LP gas and roughed in plumbing for new sink and upgraded several shut-off valves.
Details: Supply new gas line to appliance (within home) • Replace old gas lines • Iron • Stove or oven • No, I will need the professional to provide the materials • House
Gas Line Installation
Credentials
Background Check
Jacob Schlegel
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our upfront pricing guide makes it easy to understand your options and pricing tiers available. Our technicians are extremely knowledgeable and will take time to walk you through it all, step by step. No hidden charges or technical jargon.
What is your typical process for working with a new customer?
Your service call will begin with a thorough diagnosis of your concern. Then, our plumber will spend time explaining your problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you by considering your needs, budget, and all available options.
What education and/or training do you have that relates to your work?
Work with a Team of Plumbers You Can Trust
Our team of plumbers is different because we don’t only provide you with the highest quality services, but we also give you peace of mind. Our plumbers have a set of qualities that make them easy to work with—they are skilled, friendly, and respectful. We are a team you can count on!
-Skilled Professionals-
Our plumbers are skilled at their craft, but they continue to take education courses and regularly attend seminars. Your plumber will inspect your problem, take the time to explain the necessary repairs you need, and then make sure all repairs and installations are completed within a timely manner.
-Friendly & Courteous-
Respecting our customers is one of our core values. We will treat you and your home with consideration.
-Clean-
Our employees will never leave a mess behind. Our plumbers will wear shoe covers inside your home and clean up before they leave.
-Drug-Tested-
Franchised and company-owned locations have agreed to maintain a drug-free workplace and formal drug testing procedures for employees, subject to applicable laws.
At Benjamin Franklin Plumbing, we have plumbers who care about providing excellent customer service to every one of our clients. We treat our customers, employees, and industry partners with dignity and respect. Our customer service is our highest priority, and we strive to form enduring relationships with our valued clients.
