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Introduction: Experienced restoration company dedicated to exceeding customer expectations. We work for you the home owner and ensure your interests are our number 1 priority. The opportunity to help families and individuals in their time of need. Due to the nature of our business we meet folks during some of their worst days. Our job it so not only restore their damage property but to help piece their lives back together again.
Hired 12 times
11 years in business
Photos and Videos
Customers rated this pro highly for responsiveness, professionalism, and punctuality.
Mold Inspection and Removal
Very professional and knowledgeable. Future projects scheduled.Dec 29, 2017Verified
Mold Inspection and RemovalAug 15, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Yes we have a standard pricing system we use. All our work is based on a system called Exactimate and agreed pricing with the insurance companies.
- What is your typical process for working with a new customer?1. Conduct FREE evaluation of the home. 2. Recommend a course of action with the property owner. 3. Agree with property owner on the process and actions to take. 4. Have property owner sign work authorization. 5. Complete work. 6. Walk property owner thru work and gain agreement for Certificate of Satisfaction of work. 7. Follow-ups with property owner and insurance company.
- What education and/or training do you have that relates to your work?All technicians and General Manager are IICRC certified in water and mold remediation. IICRC is the leading National certification body in the restoration business. The IICRC is an ANSI certified organization.