FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is designed to be transparent and competitive, reflecting the quality and expertise we bring to each project. Here are a few key points: Project-Based Pricing: We offer customized quotes based on the scope and complexity of each project. Discounts: Seasonal promotions and discounts for new customers are available. Package Deals: Bundled services for web design and graphic design offer better value. Revisions: A set number of revisions is included in the price; additional revisions may incur extra fees. Upfront Fees: A deposit is required to start the project, with the balance due upon completion.
- What is your typical process for working with a new customer?
Initial Consultation: We start with a detailed conversation to understand your needs, goals, and vision. Proposal & Quote: Based on the consultation, we provide a customized proposal and quote. Design Phase: We create initial concepts and designs, incorporating your feedback through revisions. Development: For web projects, we move to the development phase, building the site with regular updates and approvals. Finalization: We refine and finalize the design, ensuring it meets your expectations. Delivery & Support: We deliver the final product and offer ongoing support and maintenance if needed.
- What education and/or training do you have that relates to your work?
Our team boasts a robust background in graphic and web design, featuring: Academic Foundation: We hold Bachelor's degrees in Graphic Design and specialized certifications in Web Development. Professional Development: We have completed advanced courses in UX/UI design, typography, and digital marketing. Extensive Industry Experience: With over 6 years of collective experience, we've collaborated with diverse clients across various sectors. Commitment to Growth: We actively participate in workshops, webinars, and conferences to stay abreast of the latest design trends and technologies. This blend of formal education and ongoing professional development enables us to deliver exceptional services tailored to our clients' needs.