"My In-Laws needed some ceiling work done at their house, and were having a problem finding a qualified handyman to help them with the work. I found John thru Thumbtack, read his description to my In-Laws, who were happy to meet with him, liking the fact that he was local, so they set up an appointment to meet. John saw the work, and took the time to explain to them how he'd fix the ceilings, and what his rates were. They reached an agreement and set up a date to start...however a death in the family came up delaying the work. John graciously worked around their schedule during this time, and approximately a week or so after he was supposed to start, the work was done.
My In-Laws were extremely satisfied with John, his attitude, his graciousness, how he went about his work, and the finished project.
They have let John know that they would like to use him for any other projects that might come up going forward."