FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on square footage, job complexity, and surface condition — with transparent flat rates for most common services. 🏠 House Washing starts at $0.15 per sq ft 🧼 Driveways: $0.35–$0.50 per sq ft 🪵 Decks & Fences: $1.00–$1.50 per linear ft (includes pre-treatment) 🌧️ Gutter Cleaning: $125–$200 flat rate (based on home height & length) 🌿 Roof Treatments: $75+ spot treatment or flat rate for full soft wash 🧽 Flat Rate Packages available for combined services (e.g., house + driveway + gutters) ✅ No hidden fees — all pricing includes biodegradable detergents, setup, cleanup, and labor. 💲Discounts available for: Bundle services Repeat customers Military & senior citizens 🚫 No extra charge for travel within 25 miles of Cleveland Let us know your budget or project goals, and we’ll customize a quote that works for you.
- What is your typical process for working with a new customer?
At ALWAYS B.I.G. Power Washing Pros, we make the process simple, professional, and stress-free: ✅ Quick Contact & Estimate You tell us what you need — house wash, gutter cleaning, driveway, etc. We’ll provide a free quote based on your square footage, photos, or a quick walkaround if needed. 📅 Flexible Scheduling Once you approve the estimate, we schedule your service at a time that works best for you — including evenings or weekends if needed. 🧼 Pre-Job Inspection We walk the property with you (or virtually if you're away), confirm service areas, check for any risks or concerns, and explain what to expect during and after cleaning. 💪 Professional Service We complete the work using eco-friendly cleaners and professional-grade equipment. We treat your home like it's our own — careful, clean, and thorough. 🧾 Post-Job Review & Payment We show you the results (with photos if you're not home), answer any questions, and collect payment once you're 100% satisfied.
- What education and/or training do you have that relates to your work?
I’ve completed "HOW TO WASH 2 – Residential & Commercial", a full course designed to train professionals in the proper techniques for safely and effectively cleaning a wide range of exterior surfaces. This course covered: ✅ Soft washing and pressure washing methods for both residential and commercial buildings ✅ Surface-specific cleaning techniques for vinyl, brick, concrete, wood, and composite ✅ Roof cleaning, gutter clearing, and driveway/pavement restoration ✅ Chemical application safety, eco-friendly detergents, and property protection ✅ Proper use of ladders, staging, and equipment for multi-story structures ✅ Prep for painting/staining projects, as well as post-cleaning inspections Combined with real-world experience and continued learning in the field, this course gave me the confidence and skill to deliver safe, high-quality results to every customer — whether it’s a small home or a large commercial storefront. I stay current with industry standards and take pride in professional, damage-free cleaning backed by training and results.