Kilgore Technology Services

Introduction: Having IT troubles or needing to install new hardware, no problem we can help with that, we cover desktops, laptops, tablets, phones/smartphones, printers, routers, and switches. Maybe you need someone for preemptive maintenance to make sure everything is up to date and in good working order. Either way, we would like to help you solve your IT problems and focus on what matters most to you. As a bonus for your peace of mind, we include a 90-day warranty (labor), 1-year warranty for parts if installed*. If you are having IT trouble with a device and unsure what it is we will run a diagnostic to find the issue. The diagnostic is $50 if we remote login or you bring it to us. if we come to you it’s $30 for half an hour out from our location and we will give you a price if it’s further out. For all other services, we will quote you a price for each job. Here are some of the most requested services we provide Diagnostic repair We run a battery of tests to make sure your system is operating correctly and give you a report of the health of your device. >stress test system and check everything is within normal temperatures >removal of bloatware or unneeded programs that slow computers. >virus/malware quick virus scan with Bitdefender or Kaspersky. >confirm the system is getting updates and applying them. >Hard Drive integrity check. >System drivers are working. >Battery report check. >Memory check. Virus and malware removal One of our strongest areas is virus/malware removal, we go beyond using anti-virus programs because even the best can’t get everything and we know how to help you track down and remove those. (to do this it is time-intensive) >Full scan with Bitdefender or Kaspersky your choice. >check each process to make sure only the programs you want are running >Network check to make sure nothing is trying to send out your information to a malicious party OS install (Windows, Linux, Mac) We don’t just install/reinstall an OS, we make sure all drivers are installed and working and you are ready to use your device. >Reinstall the operating system. >drivers are up to date and working. >make sure you are connected to the network. >help you install important programs you want to use. Data Backup and Recovery >Data transfer/Clone current hard drive to a new hard drive. >Data recovery of your most important files or family photos. >help setting up an automatic backup plan. Networking Wired and Wireless We offer a wide range of networking solutions to fit your needs, >help to design a new network that meets your needs. >installation of a new network of your choice and configuration with all devices and check for wifi dead zone. >reconfigure your current network to work flawlessly with all your devices. >build or configure your current NAS to help you with your storage needs. >Security Camera installation, upgrade, or configuration. Hardware >Replacement and fix of any hardware on laptops, desktops, printers >Install new hardware laptops, desktops. (Ram, Hard drive, GPU, Etc..) >build a new Desktop to match your requirements. >we offer support to help you find the devices that match your needs